Ideal World Reviews

“ Outstanding Recovery Service Supreme Assets Recovery truly lives up to their name. ”

“ I phoned customer service and said I want a refund on postage because it came in 1 box and stop misleading customers. ”

“ I phoned customer service and said I want a refund on postage because it came in 1 box and stop misleading customers. ”

“ Customer service methods of addressing refunds ridiculous. Answer to message about refund sparks a case number as a reference. Any further messages about refunds prompt more case numbers or even conflicting replies which say refunds have been made - will be made - item has not been received in the company -. It does not help speaking to a member of staff or trying 'chat with someone' - nobody there! ”

“ The service is appalling I ordered shoes on 16/8/24 still waiting? They keep saying can’t cancel as at final stages I won’t be buying off them again there stuff is not like old idealworld it’s the same old things week after weeks ”

“ Idealworld since returning to trading, sells nothing worth buying. Before insolvency l bought lots of useful products from Idealworld, since their return to trading there is nothing worth buying . Customer service is appalling, Buyers beware. Mrs C. ”

“ Very poor customer service and no communication when orders are cancelled because of technical issues on their end Would never shop with them again as no guarantee if item would arrive ”

“ Purchased a heated throw , it stopped working after a very short time ( so well into guarantee)Phoned customer service to be told they are the new Ideal World so they won't honour the guarantee. However they have the orginal presenters ! How ever convenient . Will never use them again. The actual tv programme is unwatchable anyway , shocking graphics and poor stock anyway. Avoid , avoid , avoid . ”

“ Such a shame. Loved the old Ideal World. Great presenters, great products, excellent customer service and really good value for money. Just a load of over priced tat now. Awful ! 😞 ”

“ Ordered a flosser which didn’t arrive after 10 days, so o emailed the customer service. ”