“I use IG index for all my investment trading. Their trading platform and tools are the best in industry and their customer support is second to known. I have traded with IG Index for over 8 years and its been a great experience.”
“My personalised watchlist should be the default watchlist instead of "popular markets" and setting which lists are the default should be available to the end user.
Also, I would like to be able to change the account currency using the website, but there is no feature currently available online and this requires a phone call.”
“Excellent broker with good customer service, excellent spreads and charges platforms allows hedging and no charge for Pro Real time charting if you trade regularly am a full time trader and would use no one else.”
“I have been using IG for a few years now and couldn't be happier with their service, they have had a few problems over the years but they have solved all of them very quickly and their support staff have always been very helpful.”
“I have been trading with IG for over 2 years now and found the platform very easy to use and their customer service and help second to none.
Derek Lewis”
“IG is reliable and dependable with a great web site that doesn't crash and their free (4 trades per month req) real time 'ProReal Time' graphs are virtually as real time as the expensive Bloomberg or Reuters graphs.”
“In overall the platform is very good and user friendly. Majority of my time (70-80%) I use iOS version. So my comments are mainly about mobile version.
1. I would like to be able to edit an aggregate position (stop, limits and trailing stops)
2. Refresh/Connection issues. Sometimes it takes ages to connect to live stream while other apps are getting data without problems at the same time.
3. Ability to rearrange custom watchlists to put it on the top.
4. Ability to put custom watchlists into main menu
5. Clearer information when rollover of rollable position is going to happen.
6. Ability to rearrange items in custom watchlist.
7. Ability to define complex strategies: if /when- then type of strategies. For example: when position Y price is equal or greater level Z, then close position Y and open position X.”
“I am new to spreadbetting, but chose IG for a few reasons:
- Recommendation from Naked Trader
- HUGE coverage. They offer about 10 time more options than I can ever see me using, so plenty of room to grow as I learn more.
- Mature company. They have been doing this a long time, so know the business inside out.
If you shop around there are possibly cheaper alternatives, but I will be staying with IG as:
- I trust them to be there when/if it goes wrong - and a real human being on a phone, not just a web form or email address
- Their platform has NEVER gone down or even responded poorly - it is instant.
- They are backed by the FSCS guarantee for client money even if they were to go bust”
“One of the best trading platforms available. User friendly and clutter free with none of the repetitive mouse clicking nonsense you "have to do" with many other trading platforms. Fantastic, well done IG.”
“I do not usually respond to survey requests but I must take this opportunity of expressing my appreciation of the online service IG Index provides, for the information, pricing clarity and speed of execution which makes for confidence in trading.
Colin Appleby”
