“I have 2 trading accounts, one with IG and one with ETX
I honestly find IG to be far superior in every aspect. The staff sound far more professional and caring. The platform is far superior to ETX in just about every way.
I have run the 2 accounts side by side for 12 months to see which best suits my needs, suffice to say I shall soon be closing the ETX account and solely using the more trustworthy IG”
“I find the platform very user friendly.
I like the fact that spot positions roll over to the next trading day with a minimal amount of interest charged.
I find the trailing stop facility extremely useful, allowing me to leave my profits to run on auto-pilot.
Overall I feel that IG is one of the best trading platforms available. And also competitive on spreads.”
“Excellent platform and pro charts. Fast execution on wide range of instruments.
Customer Services always available and helpful.
A Top 200 UK Company.”
“I find the company very professional. I say ghat even though I don't have much interaction by phone. I find the trading portal really ghost in that there are always prices available ( maybe because I don't trade in large size) but I would think not. I find you are always trying to enhance the service. I have had one other provider and would say they are not in your league foe service. Additionally someone asked me about where to open an acoustic and I had no hesitation in recommending IG. My main view is that you do all to look after your customer, with fills, stop losses etc. and I think that means a lot to the smaller punter.”
“PRO
Easy to use website.
Interest on long is only 3% compared to other sites that charge over 3.5%
CON
My only gripe is that the cash deposits from the clients are required instantaneously whereas payments from IG take 3 working days to hit the client's account. It would be only fair to receive payments by fast payment method.
Sometimes IG automated email system sends out notice incorrectly to deposit cash or else the position would be closed but there is ample balance in the client's account. This needs to be looked at.”
“Since I've opened an account I've noticed that the spread on the spot forex as slowly been increasing over the years. This is something of concern to me but other than that I really enjoy the experience and the easy to trade application.”
“I use IG index for all my investment trading. Their trading platform and tools are the best in industry and their customer support is second to known. I have traded with IG Index for over 8 years and its been a great experience.”
“My personalised watchlist should be the default watchlist instead of "popular markets" and setting which lists are the default should be available to the end user.
Also, I would like to be able to change the account currency using the website, but there is no feature currently available online and this requires a phone call.”
“Excellent broker with good customer service, excellent spreads and charges platforms allows hedging and no charge for Pro Real time charting if you trade regularly am a full time trader and would use no one else.”
“I have been using IG for a few years now and couldn't be happier with their service, they have had a few problems over the years but they have solved all of them very quickly and their support staff have always been very helpful.”
