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Ikea Reviews

1.5 Rating 1,645 Reviews
C-
Happiness Grade
C-

Delivery - Average

57.14%
Industry Average
we are still waiting for missing cubets and it's 7 weeks since first delivery! They sent wrong oven £200 cheaper than the one we've paid for! Kitchen counter came damaged 4 times this delayed whole project by weeks again! We still waiting by the way.
posted 1 month ago - Kat
šŸ”¹ The delivery has been rescheduled three times, always due to ā€œunforeseen circumstancesā€ with no credible explanation.
posted 2 months ago - Anonymous
3,the items that not available are only advised to be delivered when ALL items are available and cannot be reserved as no order is in place as per item 2 4, supply chain issues may result in over 3 month wait for items not on original orders as they are not resereved untill paid for by client and may not be available if not paid for the same day and may become unavailable as customer confirms delivery date .
posted 2 months ago - Unhappy
After weeks of delays and frustration, I’ve lost confidence in their quality control and delivery process.
posted 2 months ago - Anonymous
If buying anything from Ikea, do not rely on their delivery service. They change delivery days by whole weeks on the day of delivery, without warning or apology. Totally messing up installation plans for kitchen. Very amateurish organisation.
posted 3 months ago - Anonymous
Would give 0 stars if it was an option waited on an item for 2 weeks delivery day came and went a week later I rang customer service only to be told the item was out of stock! No email or communication if I hadn't have rang they would have just kept my money for an out of stock item awful.company
posted 3 months ago - Anonymous
Would give 0 stars if it was an option waited on an item for 2 weeks delivery day came and went a week later I rang customer service only to be told the item was out of stock! No email or communication if I hadn't have rang they would have just kept my money for an out of stock item awful.company
posted 3 months ago - Anonymous
The delivery service they used is unreliable, and the overall customer service has been very poor.
posted 5 months ago - Anonymous
I purchased a chair from this company for delivery on the 29/5/25.
posted 6 months ago - Lachlan
Worst delivery experience
posted 8 months ago - Anonymous