Ikea Reviews

“ Ikea returns is not customer friendly, in fact, they have no care for customers! I started my exchange process September 3rd and have submitted photos of the issue 8 different times at this point (It is currently September 23rd)! Every letter I get now, asks for photos, which I have provided. They are either inept or just stalling. Horrible experience! NEVER AGAIN AT Ikea!!!! DO NOT BUY ANYTHING THERE. ”

“ According to David in the Returns dept. ”

“ If you are buying some thing, make sure you were going to keep it! Because the returns at the store take anywhere between 40 to 1 hour! Do not think you can go on your lunch! Imagine I went in a Monday at 4pm and my wait was 40 min for a return. ”

“ I decided to go in and help with their short handedness by grabbing the items myself and taking them to the customer returns desk. ”

“ Ikea has the worst returns policy going. ”

“ And few other products purchased earlier and doesn’t had any reasons to go back for returns or refunds. ”

“ Actually non existent I recently tried to call Ikea starting on the 28/2 about my $450 returns card had expired and would they override the expiration as I have had Covid lost my job and been unwell and forgot I had to use voucher. ”

“ I was then informed, that even though my package was delivered 2 weeks earlier, it wasn't processed until 2 days ago because they had "other returns. ”

“ When I went to collect my order, I saw there was another customer service desk which dealt with returns etc. ”

“ I got there only to find out returns and exchanges close at 6pm. ”