“Ordered 2 shirts and they were delivered to the complete wrong address luckily the person who received them refused to take them and I'm being charged £7.99 for thier mistake!!”
“Offering sign up discounts then not honouring them , and offering free delivery and still charging for free delivery,
Not at all helpful , nor interested about a complaint I made , don’t care about its customers
Disappointed,
First time buying , won’t be ordering again”
“I ordered a shirt dress in a small.... it was like tent on me...
Any way I returned only for them to turn around to say they hadn't received it however I provided tracking info....
Only to be billed a further £7.99 absolute joke...
Avoid at all costs”
“I will never order from this company, the dress was soo short it was like a jumper, custom service appalling, could not get the information or code to return, so paid for return.
No contact regarding my comments ,will never order or recommend to anyone and thev did not return the full amount that I paid”
“Delivery company is a joke they use Evri- still waiting for delivery since 15th July - asked fir refund as order hasn’t arrived - still waiting !!!
Why don’t you have contact number ? Ye too many coMplaints I bet !”
“Returns are a joke. You pay delivery which is non refundable then if you return anything to Asda with a toyou label that Asda print you get charged £3 for using there pre paid label!!!
DO NOT ORDER FROM HERE”
“I am so annoyed about the lack of care Ikrush give their customers.
I am now on the 28th day of waiting for my £39.99 refund.
On 13th August you acknowledged my refund with a pending status.
I have sent proof of postage to Janet Abrigo, who since then has gone cold turkey on communication.
I have accidentally sent an AX paris dress, which again, I am waiting to be returned to me, again with no one able to communicate with me regarding this matter, even though it was Ikrush who alerted me to this mistake.
It is ridiculous you do not have a phone number. I will never order from you again. I will not stop until I have my refund, even if that means escalating matters futher.
Return request #383457”
“I ordered shoes but I ordered the wrong size and I contacted ikrush and they made sure to sent me the correct size and very happy with customer service and the speed of delivery and I would deffo recommend this company”
“Do not shop here, awful customer service, horrendous delivery service. I've not actually received my items yet, so I dread to think what the quality will be.”
“Well I didnt like the dresses so I sent them back and they gave me my money without even asking them to do it so
They only charged £3 for postage but I knew that’s their policy so I’m really happy about their customer service”
