Indianeagle Reviews

Name: Indianeagle
Rating: 4.79

4.8 Rating 1,075 Reviews

96 %

of reviewers recommend Indianeagle

Company Reviews

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4.8

Based on 1,075 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Indianeagle 1 star review on 29th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is good and he able to give good deals. Good support and appreciate him for the splendid service.”

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Posted 2 years ago

“Very happy with customer service provided by Danny, he was very helpful in telling us the flight details with multiple options and finding our great price for our travel.”

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Posted 2 years ago

“Mayur Wonderful service. Very knowledgeable.”

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Posted 2 years ago

“Mayur was wonderful customer service agent, who had the patience to go through the entire booking verification process with me and promptly answered all my queries. Please keep up the good work”

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Posted 2 years ago

“They definitely take customers concerns into consideration and help us throughout right from booking for the best value and also till ticketing confirmation.. i can rely on Indian Eagle for my further travels”

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Posted 2 years ago

“Nice Service.”

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Posted 2 years ago

“Rithik done really a great Job in booking 4 different tickets with different dates! He is good in what he does. Very efficient! Thank you Rithik.”

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Posted 2 years ago

“He did a good Job”

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Posted 2 years ago

“I spoke to the Specialist on the call - Zubair @IndianEagle and he was certainly able to help me find the most optimal deal on the site. His contributions helped me book the perfect flights. Thanks!! :)”

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Posted 2 years ago

“Zubair, Thanks for your excellent service and for booking two tickets for me today. Zubair was very patient with me and knowledgeable about the fare rules. It was nice to work with you.”

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Posted 2 years ago

“I am using Indianeagle for the first time to book tickets for 5 members of my family from India to USA. We felt really easy and comfortable during the booking. Rithik made sure of making job so easy for us. He was very friendly, nice and kind to help and assisted us in booking. He is very attentive in listening to my requirements and made everything happen smoothly. Thank you Rithik for what you did. Even when I spoke to Jiten previously and he was also very patient in listening and happy to help. I recommend Indianeagle for everyone who is trying to book tickets for family. Thank you Indianeagle.”

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Posted 2 years ago

“Sravas was awesome , and helped with the booking. Thank you for the great service”

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Posted 2 years ago

“Rohit helped in in every step, calling back multiple times & follow-up. Clear communication & honest replays”

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Posted 2 years ago

“"Danny" was very helpful and gave us the best possible rates for our upcoming travel to India. This is the first time I used Indian eagle, but definitely wouldn't be the last. Will recommend to friends and family.”

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Posted 2 years ago

“Shakeel (Indian Eagle representative) provided quick & prompt service and gave us a best route solution between Los Angeles (USA) and Chennai (India) that is least time taking and very cost effective. We liked it. Thank you Indian Eagle.”

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Posted 2 years ago

“On my birthday, I got a $15 coupon in my email with March 17, 2023 expiry. I had to book a flight. I found a ticket on the Indian Eagle (IE) website for $408.10. When trying to book that ticket using the coupon, the website gave an error saying that the coupon validity had expired, which means IE issued a faulty coupon. I called customer care to report this issue and seek help. I told them that this is a time-sensitive issue and that ticket prices will rise soon. The agent talking to me told me that their team is looking into this and will respond in 15-20 minutes with a resolution. I didn't receive a call back for 2 hours. I called them again. I spoke with a new agent who told me the exact same thing. As of then, the ticket was still available for $408.10 on their website. I did not receive any callback for 6 hours. I called them again and asked to speak with a manager. By now, the ticket price had gone up to $416.10 on IE, so I tried booking it online. The supervisor denied proper help and said that I need to pay $442.10 for that ticket, which was available on IE for $416.10. I kept asking why I should pay more when it is available for a lower price on IE but he didn't budge. After multiple calls, I tried working with him towards a resolution but he forced me to pay via Zelle instead of accepting payment via their online payment gateway. Again, I had to make several calls to them to try and reach a resolution. Next, they demanded an email from me that I would not request a chargeback, even though I have booked with IE before and have no history of chargebacks. As of now, I have 2 pending bookings with IE (along with my credit card info) that they are neither willing to confirm nor cancel. I and IE have evidence of all these claims as screenshots and call recordings. I would like for some authority to review these demands from IE and determine if they are legal and ethical because it looks like a business trying to coerce a specific behavior from a customer.”

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Posted 2 years ago

“I had an excellent experience working with Rithik from Indianeagle. I had an online reservation that needed to be changed to a different date. Rithik, rather patiently, helped me through the process and got me my desired date at the same price, cancelled the prior reservation and rebooked my ticket. He helped me navigate the online payment process and assisted me as needed. I was very impressed by Rithik's excellent customer service and the ease of making a reservation and updates with Indianeagle. Thank you!!”

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Posted 2 years ago

“Customer Agent Chandu helped me with my concern promptly and was very proactive in getting me alternative solutions for the website's technical issues. Highly appreciative of his quick turnaround in responses.”

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Posted 2 years ago

“the Customer service agent listened to me and gave me exactly what I needed. He also helped me with alternate payment methods”

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Posted 2 years ago

“I have booked the tickets to India by using the customer service team member Jeevith from Indian Eagle. He is very helpful and very patiently answered to all my questions and concerns regarding my travel . Booking your travels with Indian Eagle is a breeze and easy . Great customer care . Thank you !”

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Posted 2 years ago

Indianeagle is rated 4.8 based on 1,075 reviews