Indow Reviews

4.5 Rating 1,492 Reviews
87 %
of reviewers recommend Indow
4.5
Based on 1,492 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Indow Reviews

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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Indow 5 star review on 17th March 2024
Elizabeth H
Indow 5 star review on 25th December 2023
Rob S
Indow 5 star review on 25th December 2023
Rob S
Indow 5 star review on 7th November 2023
Imogene S
Indow 5 star review on 9th October 2023
Miriam L
Indow 5 star review on 7th October 2023
Tamara S
Indow 5 star review on 7th October 2023
Tamara S
102
Anonymous
Anonymous  // 01/01/2019
We wanted to give ourselves a few months with our new sound blocking inserts in order to provide a solid review. Our bow window let in road noise so that it was difficult to relax in our den. It was also very drafty. No more! Yes, we can still hear vehicles going by on the busy road we live on. But our guess is the noise is roughly 70% less. Many cars we can’t hear at all, others not so much. Engine braking remains an unpleasant thing but we didn’t expect the inserts to stop that noise - or all noise. So we’re very pleased! The side benefit that we didn’t anticipate being as nice as it is is the fact that they really stopped the air infiltration. Right now it’s -13F outside with strong winds. There is no movement of the curtains, no feeling of cold air flowing into the room (at least now from the window!!). They are high quality. Well made. Perfect fit. The entire experience from start to finish was just great. I’ve recommended them to our neighbors and other friends who are in the construction business. Honestly worth every penny. Our home is so much quieter, calmer…warmer. Thanks for a great product and customer focused business!
Helpful Report
(Self-Measure) - Posted 1 year ago
Thanks for the review. "quieter, calmer ... warmer" That is almost our mission statement in a nutshell. We truly appreciate your business and are happy that our mission has been able to make such a significant change in your home. We especially appreciate the mention of draft reduction. Obviously, this is a key component in the energy savings equation, but drafts do effect more than just the energy transfer in the house. Things feel much different when drafts are reduced of eliminated. I guess one would call it the "cozy" coefficient. Thanks again for taking the time to leave feedback.
Posted 1 year ago
Fit perfectly. Will be ordering the rest of the inserts in a few weeks. Will be able to give a better review then.
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(Self-Measure) - Posted 1 year ago
Patricia, Thanks. Glad to hear of the perfect fit. Looking forward to continued business with you.
Posted 1 year ago
They fit perfectly, work well, and look better than we even expected.
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(Self-Measure) - Posted 1 year ago
Chris, Thanks for the review. Thanks especially for mentioning the aesthetic aspect. We feel they look great while providing little to no interference or intrusion to the light, look, or style of the space. Invisible chic?
Posted 1 year ago
Excellent product and excellent experience throughout the entire contact with Indowwindows. Everything was taken care of including a first rate job in packaging and shipping the windows.
Indow 5 star review on 24th January 2023 Indow 5 star review on 24th January 2023 Indow 5 star review on 24th January 2023 Indow 5 star review on 24th January 2023
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(Self-Measure) - Posted 1 year ago
Craig, Thanks for the review and for the pics. It is always great to see our inserts installed and in place within the home. I can almost sense the cozy feeling of inside warmth while gazing out at the wintry scene outside.
Posted 1 year ago
Inserts fit perfectly and achieved the objective of eliminating the freeway noise in our master bedroom.
Helpful Report
(Self-Measure) - Posted 1 year ago
Hi Samuel, Thanks so much for your review - it's a pleasure to hear that you achieved a perfect fit and that we've been able to bring you more peace of mind in your bedroom!
Posted 1 year ago
I live on the sixth floor of a condo complex surrounded by concrete buildings. I formerly could hear full conversations going on at ground level. Now I have minimal noise and what I do hear is muted and completely tolerable.
Helpful Report
(Self-Measure) - Posted 1 year ago
Hi Paula, Thanks so much for the review - that's great news. We're happy we could help dampen the audible talking and reverberations within your complex. Enjoy the quiet!
Posted 1 year ago
These things solved our condensation problems completely. We've had a handful of below-zero days and no condensation on any of the windows we bought Indows for. We'll have to take them out come spring and I'm not looking forward to that nor trying to store them safely until next winter. The one thing we didn't like was the delivery. We received emails telling us that the delivery truck would stop at the curb and we were responsible for moving them from the street to the house. I'm almost 80 and couldn't manage that with my wife so I asked my son to take a day off work. Well when the truck arrived the driver used a pallet jack and move the package to our garage without us even asking him to do it. That's bad! The package had some external damage but not the Indows.
Helpful Report
(Self-Measure) - Posted 1 year ago
Berry, Thank you so much for taking the time to give us a review. We are happy to hear that we're solving your condensation issues on the most frigid days. Please reach back out to our team at any time if you have questions about removal. We have noted your feedback regarding shipping/shipping damage and weunderstand all too well that lingering pandemic-related freight policies and communication have a great impact on our customers. While we are working hard to minimize this impact, your engagement here is greatly appreciated. We will continue to address any shipping service inconsistencies going forward. Our aim remains to provide a quality product and support it with efficient and thorough services. Thanks again.
Posted 1 year ago
Pleasure to work with Indow, service was great. Window inserts really helped with my noise issue, living next to a busy highway. I would definitely recommend! Ty.
Helpful Report
(Self-Measure) - Posted 1 year ago
Elisabeth, Thanks so much for the review. Quiet is quite valuable, so we are happy to hear that you are satisfied with the inserts and the service you received.
Posted 1 year ago
Easy to install and are invisible! Our rep was very professional and helpful
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(Dealer) - Posted 1 year ago
Hey Jerry, That's what we're aiming for - a perfect fit and an aesthetic compliment to your existing windows! We're happy to hear your rep was easy to work with and thanks so much for your review.
Posted 1 year ago
I live in an 1865 historic house. One leaked drastically. To make sure the house windows stayed original looking we bought 1 Indow. This worked so well, we bought two more for the front entry. This made a huge difference in the latest Artic blast. I'm now ordering two more. These are great: good-looking, easy to put in and very draft resistant.
Helpful Report
(Self-Measure) - Posted 1 year ago
Hi Linda, Thanks so much for the review. We are so glad our inserts have brought you the comfort and draft seal you were looking for in your home. Thanks also for mentioning the ease of install and appearance. Indows were designed in a 100-year old home and we love working with older historic homes like yours!
Posted 1 year ago
We live in a newly renovated condo, but the windows in the unit were not replaced. The windows are from the 1980"s. We ordered the Indows for a room with North facing windows . . . very cold and drafty! The indows made a huge difference in the temperature in the room. They blocked out the cold and drafts! Before the room was almost not usable without blankets while sitting watching TV. NOW! it is great! Thanks
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(Self-Measure) - Posted 1 year ago
Hi William, It's great to hear you've gotten the most out of your Indows and were able to make your home more livable! Thanks so much for the review and wishing you a cozy winter.
Posted 1 year ago
In short, I am very happy with the quality, function, look and the tremendous customer service I experienced with Indow! Highly recommend the product and company. Thank you!
Indow 5 star review on 30th December 2022
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(Self-Measure) - Posted 1 year ago
Lisa, Thanks for the review and the photo. We are so happy that the inserts are working so well for you. It is also great to hear that our hard work and excellent service is being recognized.
Posted 1 year ago
I bought these windows to stop hearing my neighbors dogs' constant barking. Unfortunately we can still hear the barking, but not as loud. The upside to these inserts is.... they do an awesome job of cutting out drafts. We have an old leaky house. These inserts made the drafts from the windows non existence. I do love the inserts. Especially for the winter time.
Helpful Report
(Self-Measure) - Posted 1 year ago
Mark, Thanks for the review. We are happy to hear that the inserts have reduced the noise from the barking dog and provided the draft reduction and increased energy savings that all our inserts provide. What a difference a little quiet and comfort can make, right?
Posted 1 year ago
Live next to busy highway. Noisy bedroom. After installation sound reduced by 80%. Love the system. East to install also.
Helpful Report
(Self-Measure) - Posted 1 year ago
Regis, We are so glad to hear that the inserts have helped with the highway noise. It is amazing what a little quiet can do, right? Thanks for the review.
Posted 1 year ago
So far, I have been very pleased with the windows. I got them for casement windows in a sunroom in a house that was built in 1915. The original storm windows are long gone, so for many years, it's just been a single pain window between us and cold Iowa winters. The windows went in reasonably easily and are doing the job of keeping out the cold air exceptionally well. Normally, at this time of year, these windows would frequently get lots of frost and condensation on the inside. So far, we haven't had any frost or condensation, which is a big deal for me. I will admit I was skeptical and nervous about investing so much in something I had never seen in use, but I'm glad I did.
Indow 5 star review on 23rd December 2022
Helpful Report
(Self-Measure) - Posted 1 year ago
Virginia, Thanks for the review and thanks for the pictures. We have a soft spot in our hearts for older homes. We are so glad to her that the inserts are helping with the energy saving and condensation issues in your home. The pictures do a good job of showing how unobtrusive the inserts are to look of windows in the room. Thanks again for the feedback.
Posted 1 year ago
Exactly what we wwee looking for! Snug fit and good noise reduction!
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(Self-Measure) - Posted 1 year ago
Colin, So great to hear. It is indeed amazing what a difference these inserts can make to one's quality of life. Thanks for the review.
Posted 1 year ago
This is A top-notch coCompany with an excellent product and outstanding customer service. Follow through with me after delivery to make sure everything was the way I expected it. They have five star in my book.
Helpful Report
(Self-Measure) - Posted 1 year ago
Mike, Thanks for the feedback. It was a pleasure to work with you from start to finish. We aim to provide excellent service throughout an it is great for that effort to be recognized. We certainly stand by our product and provide whatever assistance is necessary to ensure customers like you are happy with their purchase. Thanks again for taking the time to leave the review. We appreciate it.
Posted 1 year ago
We are beyond HAPPY with out Indow Inserts. We have 41 original 1959 single pane casement windows. Although the windows are in great shape they are still single pane. We got 3 quotes from window companies and the quotes ranged from 153K - 92K. Needless to say we were looking for other options. The process from beginning to end was Amazing. We contacted Indow and made a video appointment with Hannah. She was very knowledgeable and answered all of our questions. Once we decided to move forward we received our measuring kit with samples of the inserts. We were very impressed with the materials and how easy it was to measure all 41 windows!! We received our Indow inserts within 5 weeks, just in time for WI winter. They were packaged so well and they were so easy to install. We instantly noticed a difference in the temperature of the house. We even did a test where we heated the house and then turned off the heater to see how well the inserts would maintain the heat. It performed great! We LOVE our Indow inserts. It has only been 2 weeks we have had them, but almost every day we say how happy we are we got them. Thank you Indow!
Helpful Report
Posted 1 year ago
Thanks for taking the time to leave such a thoughtful review. We are not surprised to hear that Hannah helped make this a great experience. She exemplifies the honest and effective service we work to maintain. Thank you for describing the progression of the service, as this will help many understand the method and design of our inserts. The details about the measuring process, the excellent materials used, and the feedback regarding saving and retaining heat provide a thorough testimonial from your experience. It truly is amazing what a little comfort can do in a home, right? Thanks again for the business and the kind review.
Posted 1 year ago
With new Indow inserts, 16 windows around our sunroom no longer rattle in the wind or allow cold drafts through! These are way better than previous wood-framed plastic film and foam inserts. They look great in a remodeled 1800s farmhouse in Maine. Directions for laser measuring helped make perfectly fitted inserts. Packaged so well the crushed corner of the box didn't harm the inserts at all. Packaged so well, it took considerable time to unpack! Then inserting went smoothly- good instructions written and video combined. On sunny days, the sun streams through, warming this fairly large room. We look forward to the test of January cold! It was important for us to communicate with the delivery service and get help from neighbors with a fork lift because the crate could not come in our half mile forested gravel drive. In the spring we will need to figure out how to store them protectively. All in all - VERY happy with Indow.
Helpful Report
(Self-Measure) - Posted 1 year ago
Hi, It's great to hear the Indows fit perfectly are providing an upgrade from previous inserts installed in your sunroom! Thanks so much for the positive comments and are excited for you to feel the difference this winter. We appreciate your understanding of the necessity for slighly bulky packaging, given the unknown potential for shipping damage, but we're glad to hear things arrived safe and sound. Thanks for your diligence working with our shipping partners to receive the inserts and feel free to reach out at any time if you need additional tips on how to store the inserts in the spring and summer.
Posted 1 year ago
The inserts are keeping the heat in the room.
Helpful Report
(Self-Measure) - Posted 1 year ago
Patrick, Thanks for taking the time to leave a review. We are so happy to have brought some added comfort and energy saving to your home. We appreciate the positive feedback. Wishing you a cozy winter with the Indows installed!
Posted 1 year ago
Indow is rated 4.5 based on 1,492 reviews