Industry West Reviews

Name: Industry West
Address: 1001 Kings Ave, Jacksonville, Florida
Rating: 3.50

3.5 Rating 4 Reviews

50 %

of reviewers recommend Industry West

Company Reviews

Product Reviews

Questions

Visit Website

Phone:

800.382.9303

Email:

info@industrywest.com

Location:

1001 Kings Ave,
Jacksonville
Florida
32207

Write Your review

Tell us how Industry West made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Industry West 5 star review on 18th May 2023

Yasmin Pessoa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Truly a maddening experience. We ordered seats for our restaurant, and ordered our second choice based solely on the fact that they were available in time for our opening. That was in June, 6 months ago. When I called after the expected delivery date had passed I was told that they would be 2 weeks late, so I tried to cancel my order. I was denied that, and then on 4 or 5 more subsequent calls told that there was nothing I could do but wait. I had invested too much money on the chairs we had ordered to afford to buy other chairs. 7k, and I wasn't even able to seat our guests in our new Cafe because of this absolutely atrocious company. Refusing to cancel an order that wasn't even in stock yet is absurd. Misquoting a 3 week delivery time to 7 months, absurd. They don't even manufacture the product...how can they do their job THAT poorly??”

Helpful Report

Posted 1 month ago

“Absolutely love it! Delivery was fast, and it’s a high quality piece. Perfect!”

Helpful Report

Posted 1 year ago

“The counter stools I ordered are well made and sturdy, and I’m very happy with the quick shipping time.”

Helpful Report

Posted 1 year ago

“The Alyson Chair itself is quite nice. Materials feel premium and came fully assembled. What was horrid was the delivery. The service dropped off a 70lb pallet on the side walk, did not help me remove it from the pallet and also refused to take the pallet AFTER I took it off. They literally stood by and watched me do the work. For the amount I paid for shipping you would think the service would be better.”

Helpful Report

Posted 1 year ago

Industry West is rated 3.5 based on 4 reviews