“Delivered covered in handwriting and dirt (I think may mucus)
Absolutely disgusting - and to return the book would cost almost as much as the original purchase
These guys scammers and Amazon don't care. I intend to make this known in any way I can. hope this forewarns someone out there”
“Ordered via Amazon the War Atlas of Asia and the Pacific and received a book about horses. Sending back for refund via Amazon. Trust that happens. Looked at other sites that sell Infinite books and the book I require is not there so I guess they did not have it in stock and just sent anything.”
“Take all of my books off your site asap!! I never gave you permission to sell my books. Where is my royalties for my books you are selling. I'm the author of some of the books you are selling and not paying me.”
“Ordered 2 books via Amazon. Unable to use Amazon lockers for some unknown reason. Books (in a bright orange plastic bag) delivered by a total numpty who left them by my front door in full view of anyone walking by and it's a busy pedestrian route into town. Could have put in the recycling bin which have a lid or taken it down the steps to the basement lightwell. Infinite Books reluctant to refund. Had to get Amazon to step in.”
“It's been over two weeks since they pretended to dispatch.
Amazon won't allow me to contact seller or request a refund until it arrives.
Estimated delivery date 2nd August.”
“I have been waiting almost 2 weeks for delivery of a book I ordered. The suppliers keep changing the delivery date making it difficult for me to request a refund from Amazon. Cannot recommend this company.”
“I ordered and paid for 2 books through eBay to be delivered to the Netherlands and they never arrived. I have not been able to get in touch with Infinite Books UK and they are not responding to my messages.”
“Advertised and bought through Amazon.
Used book advertised :
Condition: Used - Very Good
Clean, undamaged book with no damage to pages and minimal wear to the cover. We offer a full money back guarantee should you not be satisfied with your order in any way.
Arrived in a poly bag delivered by Whistl.
Bag was damaged with the base of book spine crushed and poking out of the bag. Likely dropped.
On opening, ex library copy, dog eared pages damage to front and rear cover. Front page torn.
The book might have left Infinite books in better condition but, with inadequate protection, it's condition would always get worse.
Awaiting a refund.”
“Ordered an "immaculate condition" book (an atlas for my son who loves maps) with no damage to the cover etc. Whrn I finally received it however it was published in 1991 with worn pages, faded etc. Absolute rubbish, It did only cost £4 but that's £4 of a kids birthday money. I wanted refunding and they said I can return it via hermes, print label and arrange collect and the postage will be deducted. Really not worth the hassle. Won't use them again or recommend them.”
“Ordered book through Amazon. It hasn't arrived and cannot track due to the tracking reference number not being recognised. Further I apparently cannot get a refund either.”
