“Back on, like I said. I never had my order accepted whilst my mate had his ...thought like other reviews I was getting done over, was annoyed at myself. Sent about 3 emails to them, I got a reply back on the Thursday around 3pm to send proof of transaction. Was sent to the royal mail the following day and just arrived. Okay it was about 4 days it should have arrived but least i wasn't money down.”
“Was told about this company at the start of this year & had 4x56 tsblets from them, which the next day was here. I ordered yesterday around 11am, which gave me enough time to receive for today. I checked my emails last night, thinking nothing of it as the previous they've been delivered the next day & only seen 1 insomnia email, usually there is about 3 which is ordered received - despatched & then tracking. I thought I may have put in the wrong amount. Checked price, account & sort was all of the same from previous times. I'm living with 1% of hope as I've seen a few saying they've had theirs came with tracking number or still "on hold" but the 99% of me is saying that I'll be needing to contact the bank to refund the £98 I gave them but could be their word against mine. I'll post again if the order comes”
“I think it’s a brilliant sight for ordering I’ve always got my orders on time only one I did not receive my hole package as half was gone but I contacted them and they sent them out to me right away thank u”
“I’ve used this company for years and have always recommended them however I am having quite a bad time with them just now. I paid for an order that they never acknowledged, then they sent half an order and now I should have received an order 3 days ago which I received a tracking number for but it’s been sitting at “We’re expecting it” and now there’s no post until after New Year. The worst is they aren’t replying to any of my emails. I want to keep using this company but I feel if they don’t at least reply to me I’ve had enough of losing money and being ignored. I’ll happily leave a better review if this is sorted out but I’m starting to feel they really don’t care. Real shame but I can’t afford to throw money away anymore.”
“Never had an issue before until recently paid nearly 100 pound to receive 2 strips. I would like this rectified order numbers 19758 and 19619. I should have received 6 strips at least as the website was down. I’m a very loyal customer but this isn’t acceptable.”
“Ripped me off 2 times. Some times order is real. 2 times it’s been fake. No reply now tho when I want a refund. Do NOT USE THIS COMPANY OR SITE. fakes and deadly”
“Website is down, and the emails bounce when you send them. Don't pay for your order if you added to your shopping cart on insomniatabs yesterday. if you already did, I don't think you'll be receiving your order. It looks like the website has shut down.”
“Ordered EU/UK generic brand, instead I receive dodgy Indian ones. Used to provide good service, not anymore. Last time using them. Email goes unanswered for refund.”
“I use this company all the time and they’ve never let me down. I was expecting an order today but nothing has arrived and can’t seem to get in touch with them. Has anyone experienced the same today? I’m certain it will arrive but it would just be good to make contact with them. I’ll let you all know when it arrives.”