Inspirica Reviews

Name: Inspirica
Address: 900 Worcester Street, Wellesely
Rating: 3.97

4.0 Rating 36 Reviews

72 %

of reviewers recommend Inspirica

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Phone:

212-245-3888

Email:

Help@inspirica.com

Location:

900 Worcester Street
Wellesely
02482

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The individual tutors were very good and Inspirica handled a last minute tutor switch very well. However, when I requested some late summer review (I emailed in early July for late August), I was assured it could be scheduled and I should set up office practice tests. The website was not working, and I could not reach anyone by phone. I heard nothing for several weeks, but I was contacted by a new person and told that the Newton office had closed (although I had scheduled two practices tests there). Then, eventually I was told that no tutors were available due to high demand. I understand the demand, but 8 weeks in advance should have been enough time to schedule 2-3 review sessions and, at the very least, I should have been notified that the Newton Centre office was closing. It was very sloppy and unfortunately, I was not able to get my daughter tutoring with another group so late in the game. Going forward, I would not plan to use Inspirica again.”

Helpful Report

(Newton Centre / Wellesley) - Posted 4 years ago

Thanks for taking the time to tell us about your experience. Even after more than three decades in the test prep business, we’re still learning, and feedback from students and parents is a huge part of that process. We’re sorry to hear that the results of the program weren’t what you hoped for, and that you had difficulty with our site. This past fall was admittedly a time of transition for us, as we were moving out of a location in Newton that had been our home for more than a decade and into a new custom-built space in Wellesely. That process proved far more complex than we had anticipated, but that's no excuse for the problems you faced, and we clearly dropped the ball. We're truly sorry, and should you ever choose to work with us again, we promise that it will never happen again. Either way, we wish you and your family the best of luck with all your future testing and academic endeavors.

Posted 4 years ago

“We are not using Inspirica any more for my children’s tutoring. Did not feel there is personal attention anymore and that the administration was located to far away. Tutors where fine”

Helpful Report

(Newton Centre / Wellesley) - Posted 4 years ago

Lisa, thanks for taking the time to tell us about your experience. We’re sorry to hear that the results of the program weren’t what you hoped for, and that you felt we were difficult to reach. We strive to make a personal and lasting connection with each student with whom we have the privilege to work, but we clearly failed to do so here. Even after more than three decades in the test prep business, we still make mistakes, and for that we are deeply sorry. We wish you and your family the best of luck with all your future testing and academic endeavors.

Posted 4 years ago

Inspirica is rated 4.0 based on 36 reviews