INSTAsmile have a Customer Happiness Grade of E. Customers are happy with their customer service but are unhappy with their refunds.
“
3tries they still don’t fit and they want to offer mr a 50% refund saying it’s my fault re the impressions fighting this at the moment
”
- Lorraine
“
The person in customer service sent pictures of what it would look like slightly bigger and said I could only get half my money back as a refund , if I decided not to move forward.
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- Anonymous
“
Have been told that I’ll have to pay over £100 to get a refund even though I haven’t been given the correct information on how to use the impressions and keep getting told the impressions are wrong! What is anyone supposed to do?! Will keep trying to get a refund but they obviously are just tying to rinse people out of their hard earned cash.
”
- Anonymous
“
Great need product not bulky in mouth feels soft and silky smooth customer service very down to earth and kind very worth buying I love my INSTAsmile I would buy again
”
- Nikki
“
As a first time buyer of such a product I was unsure of what to expect. However the customer service team were wonderful. Turnaround times were as promised and the product was second to none.
I am now ordering my second set
”
- Anonymous
“
Also the customer service is amazing.
”
- Lavada J. Jones
