Hi Muslima,
Thank you for taking out a policy with us. Please feel free to contact us at enquiries@taagl.com if you’re unsure about any of your policy details, and we’ll be more than happy to answer any questions you may have.
Hi Nirmon, we're sorry that your documents have been delayed, but it's important that we make sure all of your policy details are correct before we send them out. I believe one of our team have been in contact with you about this. Thank you.
“Customer service needs to improve professionalism and quicker response to questions. I was told I would receive a phone call on Monday I'm still waiting for this phone call, its now Wednesday.”
Thank you for your feedback Jacqueline, sorry you haven't had a call back yet. Your details have been given to a Customer Services manager and you should receive a call very shortly.
Hi Mohammad, thank you for taking out a policy with us. I understand that you've spoken to one of our team and that any concerns you had have been resolved.