Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,259 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

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Metrics

4.3

Based on 2,259 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My father took out the policy and was requested to send drivers licenses of the drivers on the policy, proof of no claims bonus certificate and the DVLA electronic documents. All were sent within the timeframe yet the policy has been cancelled without any notice. No explanation as to why. Appalled and disgusted by this all and will be taking this further.”

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Posted 8 years ago

“I received the paper work which had more than 3 mistakes on which is very poor in my eyes as the insurance was done over the phone so don't see how the mistakes were made.”

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Posted 8 years ago

“I got a quote and when I had to call them (despite saying an agent would call me, costing 7ppm) I was cut off after a long period on hold. I called back and eventually told the quote was an additional £300 (aprox). It was sent to the underwrites who did reduce this but it still exceeded my original quote. I was requested to send a utility bill to the company. I explained as I work away that may take some time and this note was added to my file. However when I emailed saying I would require a bit more time as I had not received a recent bill, I had no response other than the automated receipt email, that did state a reply would be with me in 72hrs. If it wasn't going to cost £150 to cancel the policy, I would!”

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Posted 8 years ago

Dear Marc, We are really sorry to hear about your experience. We are reviewing your file and your call with our Agent and will be back in touch with you very soon to confirm the outcome of our investigation. We take complaints of this nature very seriously and thank you for bringing this matter to our attention.

Posted 8 years ago

“DO NOT USE!! Refusing to give me my no claim bonus because i had a month gap at the time.”

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Posted 8 years ago

Insure Your Motor is rated 4.3 based on 2,259 reviews