Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,259 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

Questions

Metrics

4.3

Based on 2,259 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad company u get car insurance that’s it no breakdown recovery or anything like that”

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Posted 3 years ago

“very bad never agen with you”

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Posted 3 years ago

“Ridiculous price to insure my car. You should be wearing a balaclava”

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Posted 3 years ago

“Had one done while researching the company earlier today? Won't advise anyone to patronise this company. Would be seeking legal advice regarding background check without my consent. Staffs are very unprofessional. Still waiting for someone to call me back after logging initial complain”

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Posted 3 years ago

Dear Mr Titus Dairo We thank you for your feedback and are sorry to note your comments. Please be informed that our sales are fully compliant. Please see our Privacy Notice issued to you with your welcome pack which details how we use your data, who we share it with and for what purpose. We are unable to offer you any product or services unless you provide explicit consent for the collection or use of data which you gave during the sales call. You may also view our Privacy Policy on; https://www.completecovergroup.com/privacy-policy/ An agent will also be in contact with you with regards to the complaint. raised. Kind Regards, Charmaine.

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“The must expensive insurance company. The lady on the phone maybe she thought I’m the perfect person to take much money possible. Lucky me I’m stop everything”

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Posted 4 years ago

Hello. Thank you for your feedback. I'm sorry you're unhappy. We do deal with a range of insurers and will offer you the best policy at the best premium we can based on your information. If you need any further assistance please do not hesitate in contacting us. One of our team will be happy to help you. Regards Samantha

Posted 4 years ago

“Very bad experience with operator, was pit on held too many time for far too long needlessly, call took 43 mins just for me to pay my insurance, and call cost me £27, absolute joke.”

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Posted 4 years ago

Hello Erick. Thank you for your feedback. All feedback is important to us. I'm sorry to see you're unhappy and have asked for your comments to be investigated. Regards Samantha

Posted 4 years ago

“DO NOT use this company for insurance, just got my mobile bill and was charged 35.00 for the privilege of talking to them. This will be my 1st and last year with them!”

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Posted 4 years ago

Hello Liam, Thank you for your feedback. I'm sorry to see you're unhappy. The maximum our calls cost are 7 pence per minute. Depending on your phone provider there may be additional charges they charge, resulting in you having a higher bill. If we can be of any further assistance please do not hesitate in contacting us on 0800 440 2483 where one of our team will be happy to help you. Regards Samantha

Posted 4 years ago

“Could give -100 stars if i could the Worst insuranc company or broker whatever ever dont even know why u loot still operate there should be a check on u. U cant keep stealing money from people”

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Posted 4 years ago

Hello Gerson. Thank you for your feedback. I'm sorry to see you're unhappy and have asked for your comments to be investigated. Regards Samantha

Posted 4 years ago

“Mercedes e class”

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Posted 4 years ago

Hello Ion Adrian, Thank your for your rating and I'm sorry to see you're unhappy. I've ask one of our team to look into your policy and contact your directly to settle any concerns. Kind regards, Ben

Posted 4 years ago

“One personal told me I’d have my money back within 5 days tops. Then another said it would take 7 to 14 days and now I’ve just received a letter saying it could take up to 30 days!! What a joke. If this is the case I should be insured until I receive my money because now I’m left with no car insurance and cannot afford to pay for new car insurance because all £2,600 is waiting to be returned to me. Shambles absolute shambles. How’s that for a review. Oh and get better group of employees! Someone of them are so rude and unprofessional. They don’t even attempt to help you in any kind of way all they simple want to do is read terms and conditions and put the phone down soon as they can. Not impressed.”

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Posted 4 years ago

Hi, Thank you for your feedback, and I'm sorry to see you had some conflicting information. I've asked one of team to investigate your policy and contact you directly. Kind regards, Ben

Posted 4 years ago

“It’s a great company . And very good team everything doing well thanks to you all and I’m very happy to be with this company.”

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Posted 4 years ago

Hi Thank you for your review. We can see that you have left a positive comment, but have given us 1 star rating. We would just like to clarify if you've faced any issues, so please call our team on 0800 440 2482 and they’ll be happy to help. Kind regards, Ben

Posted 4 years ago

“Your staff was so poor. He lied to me to apply car insurance and when I called back to your company they just said "I don't know about that" I tell everyone how poor your company is and never apply again. And I will leave this issue any website to help people know it.”

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Posted 4 years ago

Hi Bumyong, Thank you for your comment, and I'm sorry to see you've had an issue with your insurance. We never intend to give incorrect information, but sometimes mistakes can happen. I've asked our team to investigate your policy, and then contact you directly to see if we can assist. Kind regards, Ben

Posted 4 years ago

“It took 2 hours on the phone to sort straight forward cover out I think we were talking to the cleaner as they put us on hold several times for several minutes And now we are getting emails to say they need additional info. What a joke”

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Posted 4 years ago

Hi Nicola, Thank you for your feedback. I sorry you had issues setting up your policy. I've asked one of our team to investigate and they will contact you directly. Kind regards, Ben

Posted 4 years ago

“The company is a pure money grabber really dont care about their customers,, staffs need training to speak to customers properly”

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Posted 4 years ago

Hi Thank you for your feedback. I'm sorry to hear you're unhappy with our service. We will investigate your comments and contact you directly. Kind regards, Ben

Posted 4 years ago

“Bunk of liar don’t give your money to them”

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Posted 4 years ago

Hello Rajvir. Thank you for your feedback, and I'm sorry to see you are unhappy. We will investigate your comments and will contact you directly to assist . Kind regards, Ben

Posted 4 years ago

“1 company priced with 2 different name When i call them they raised price Cheeky staff By mistake in a rush took insurance with them Hope willl not give me more shock or surpirses”

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Posted 4 years ago

Hello. Thank you for your feedback, and I'm sorry to see you are unhappy. We will investigate your comments and will contact you directly to assist . Kind regards, Ben

Posted 4 years ago

“Good stuff”

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Posted 4 years ago

“Terrible company! STAY CLEAR!!!”

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Posted 4 years ago

Hello. Thank you for your feedback. I'm sorry to hear you're unhappy. We will investigate your comments and contact you direct. Regards Samantha

Posted 4 years ago

“Brought a new policy due to me turning 25 and needing to drive other cars for work purposes so I was told I would be fully insured to drive other cars 3rd party and even offered to start it the day before now they are not sticking to their word and I’m cannot drive other cars, misleading information do not use!”

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Posted 4 years ago

Hello. Thank you for your feedback I'm sorry to hear your unhappy and have asked for your comments to be investigated. We will contact you directly to assist. Regards Samantha

Posted 4 years ago

Insure Your Motor is rated 4.3 based on 2,259 reviews