Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,259 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

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Metrics

4.3

Based on 2,259 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A little expensive”

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Posted 5 years ago

“Good Service but are a Brooker and wasn’t aware. Okay experience so far.”

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Posted 5 years ago

“No comment”

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Posted 5 years ago

“Marked as 3 / 5 due to the length of time on the phone verifying details and gaining authorisation - I was on the phone 42 minutes in total”

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Posted 5 years ago

Hello Mark. Thank you for taking the time in giving us your feedback. We're always looking at ways of how we can improve. Regards Samantha

Posted 5 years ago

“60 %Apr to insure monthly what a joke”

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Posted 5 years ago

Hello Anthony. Thank you for your feedback I've asked for your comments to be investigated. We will contact you directly to assist. Regards Samantha

Posted 5 years ago

“It was the cheapest for me so had no choice but when I called in to buy the policy they bumped the price which was not a great thing.”

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Posted 5 years ago

“I am happy with the product Micheal spoke to me and made the jargon more clear to me”

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Posted 5 years ago

Hello Ian. Thank you for taking the time in giving your feedback. I'll pass your comments to Michael. Kind Regards Samantha

Posted 5 years ago

“All fine good customer service and prices can be discussed”

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Posted 5 years ago

“Decent insurance company for a year. When it came to the renewal of my policy, they believed they had offered a relatively good deal. I had shopped around and advised them that I can cut my bill down my 2/3rds. They offered my virtually the same deal. I declined and am now using my no claims bonus with a different company that have given me a much cheaper quote then my previous insurer offered”

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Posted 5 years ago

“online i get one price then on the phone higher.. not right”

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Posted 5 years ago

“I WOULD PREFER TO HAVE MY RENEWAL PAPERS SENT BY POST, AS I DO NOT HAVE A PRINTER AND AS I AM OF THE OLDER GENERATION I LIKE TO SIT AND READ THE PAGES, AS MY EYESIGHT IS NOT AS GOOD AS IT WAS, I FIND IT DIFFICULT TO READ ON MY LAPT TOP. I DON'T DO A LOT OF DRIVING AND I WOULD HAVE LIKED TO SEE A LOWER PRICE FOR THE INSURANCE, I HAVE NEVER HAD OR CAUSED AN ACCIDENT. I AM HAPPY WITH YOUR SERVICE AND THE LADY I SPOKE WITH WAS VERY PLEASANT AND HELPFUL. THANK-YOU FOR THE SERVICE OVER THE YEARS.”

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Posted 5 years ago

Hi Edna, thank you for taking the time to leave your review. We take all types of feedback on board and your comments have been duly noted and referred to the relevant department, as we are always looking for ways to improve our customer journeys. I have also arranged for the documents to be posted, and these will be with you soon. Kind regards, Sarah.

Posted 5 years ago

“Helpfull but need to clarify how best option was found”

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Posted 5 years ago

Hi Juan. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.

Posted 5 years ago

“I like that all the documents I need are saved online in an easily accessible e-portal. However I haven’t been too impressed by the £50 phone bill I have been stung with for setting up my insurance”

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Posted 5 years ago

“Not much to say had a few issues over the years we have been with you a while but because you use bookers you ask the same thing all the time and we need to prove our seleves every time gets a bit tryer some when you are at an age”

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Posted 5 years ago

“Ive been with you for four years not out of choice and to be honest i havent had the best experience hence the 3 star, if however the rating was for a specific customer service rep it would mate Arron Jassi, 10/10 across the board, professional, understanding, helpful, friendly, everything you want to be for a face of a company, true asset to your company, should hire people with those qualities, went the extra mile and paid off for me”

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Posted 5 years ago

Hi Alex, thank you for taking the time to leave your review. We take all types of feedback on board and your comments have been duly noted and referred to the relevant department, as we are always looking for ways to improve our customer journeys. Kind regards, Sarah.

Posted 5 years ago

“Very long time spent on phone up to one hour Long time to go in data base Askmid”

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Posted 5 years ago

Hi Adrian, thank you for taking the time to provide us with your comments. I am sorry to hear that you are unhappy with the service received so far and can confirm that this has been fed back to the relevant department. We are currently in the process of improving our call wait times for our customers, which should improve shortly, however, I am sorry that you were one of the Customers affected by this issue. Kind Regards, Sarah.

Posted 5 years ago

“The man who spook with men was very patient and professional helped me find a good deal. thanks Mohamed”

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Posted 5 years ago

Hi Heidy. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.

Posted 5 years ago

“After being for 3 years with them and no claim,they increase my insurance with 300£ per year.....”

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Posted 5 years ago

“Complicated procedure...Plz make easy”

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Posted 5 years ago

“All the details which were completed online were asked for again over the phone which took a very long time. I was put on hold at least seven times throughout the process. However, the price was unbeatable and the chap on the phone was very pleasant.”

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Posted 5 years ago

Insure Your Motor is rated 4.3 based on 2,259 reviews