Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.30

4.3 Rating 2,264 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

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Metrics

4.3

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not use this company!! Extremely unprofessional and like to steal your money and claim its your fault. Also still take money off you after they have cancelled your policy. So far ive paid approx £500 for 3-4 weeks insurance and they have offered me a £39 refund. Seems impossible to speak to a manager and then they claim you never requested a call back. After being promised a call back after an investigation this never happened and i recieved a letter saying they trust i remained happy with outcome we agreed between us. When calling to ask about this and what the outcome was as they clearly must of made this agreement with someone else the response i recieved was that i could treat this as the agreement we made (even though there was no agreement made and i said i was not happy for the complaint to be closed) and they'll send the same letter out again. How unprofessional Currently awaiting another call back hopefully Ill recieve this one. Seriously do not get get insurance with these. Im aware i wont get anywhere with this company which is why ill be getting the x ray involved and the financial ombudsman.”

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Posted 8 years ago

Hello Laurie. Thank you for your feedback. We're very sorry that the service you received did not meet with your expectations. I believe that our customer services team spoke with you over the weekend to address your concerns and hope that everything has now been resolved to your satisfaction. We do appreciate your taking the time to provide us with views. Best wishes. Samantha.

Posted 8 years ago

“Thank you for your wonderful service”

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Posted 8 years ago

“The service I received was very helpful and the team did a fantastic job”

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Posted 8 years ago

“Very cheap price”

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Posted 8 years ago

“Superrrrrrrrrrr”

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Posted 8 years ago

“Unsure your motor made me happy because it was all done in quick succession and the customer service was top class!!”

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Posted 8 years ago

“My life went wrong after i insured my self with your company”

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Posted 8 years ago

Hello. Thank you for your feedback. I've asked one of our senior team to call you direct to assist. Regards Samantha

Posted 8 years ago

“Very happy till now gud price”

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Posted 8 years ago

“It was very easy and convenient expecially the customer service who was the process my insurance she was professional customer service lady everything was good appreciate the way things finalised am happy,”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“I so happy with my car insurance and i will give to my friends and f”

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Posted 8 years ago

“Happy about insurance”

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Posted 8 years ago

“Hi I have not received a welcome pack. So I don't know much about my insurance and don't know who to call if my car breaks down. Also I'd prefer to get emailed as my phone is not working properly for phone calls. Thanks.”

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Posted 8 years ago

Hello Mark. Thank you for your feedback. I've raised your concerns with a senior member of the team, they have resent your documents. On occasions we've found our emails sometimes go to our customers junk mail. It may be an idea to check if you still have not received the documents. If we can be of any further assistance please do not hesitate to contact us.

Posted 8 years ago

“Good staff and cheap insurance!”

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Posted 8 years ago

“The best quote for me and excellent service.”

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Posted 8 years ago

“Customer service was excellent”

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Posted 8 years ago

“am very happy”

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Posted 8 years ago

“Glad to have them insure me; although expensive”

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Posted 8 years ago

“Thank you I'm happy with insurance”

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Posted 8 years ago

“Všetko funguje,som spokojný...”

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Posted 8 years ago

Insure Your Motor is rated 4.3 based on 2,264 reviews