Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The person I spoke to was very pleasant and informative and gave me all the information I needed! Thank you:))) Susan Fage”

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Posted 10 years ago

“Found the lady who dealt with me very good and knowledgible about all aspects of the insurance I wanted”

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Posted 10 years ago

“Staff helpful and friendly on the phone. I was insuring a property in Egypt and had problems with supplying the full address but your staff contacted the underwriters and put a temporary solution in place in order for the insurance to become active.”

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Posted 10 years ago

“Excellent and clear professional service”

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Posted 10 years ago

“When I rang the lady was very helpful and polite. Also compaired to other quotes Intasure's was very competative.”

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Posted 10 years ago

“Fast and efficient with a competitive price, what more could you ask for.”

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Posted 10 years ago

“All very efficient. However, I do have one issue. I insure a number of properties and when you receive renewal quotes / policies, it is difficult to establish which (insured) property it is for. Please include this information in the covering e mail / letter Mark Trattles”

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Posted 10 years ago

“I tried phoning 3 times and each time was bumped around departments and then hung up on! Was getting very frustrated so chose a different option and got through to a real person! Once through the process was simple and the agent very efficient!”

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Posted 10 years ago

“The representative that I spoke to when I wished to renew my insurance was very helpful and accommodating and went through all the endorsements on my policy and we talked through them all. They were all very standard and the renewal price was good. It is good to know that there will be a native English speaker should I ever have any problems with my property abroad.”

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Posted 10 years ago

“Should have had a call back but I had to make the call. But end result has what I asked for”

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Posted 10 years ago

“Phoned to renew my Holiday Let insurance, very helpful and knowledgeable lady dealt with my request efficiently. She had to read out the usual T & Cs etc which is always a bit of a pain along with the detail of my insurance, but that actually made me realise I had an excess on the policy above the value of most of the things being covered! I adjusted this instantly with just a small increase in premium and renewed. One criticism is that I then got 3 identical confirmation emails!”

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Posted 10 years ago

“Staff very helpful and responsive. Good level of cover at competitive price”

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Posted 10 years ago

“My only complaint is that you appear to have given me wrong information about buying a house in France. I asked the lady if she knew at what stage of the house purchasing procedure, exchange of contracts or signing Deed of Sale, that I became responsible for insuring the property. She replied that people took out insurance when contracts are signed. I have learnt since that it is at the signing of the Deed of sale, so I have insured the property over a month too soon. Stephen Robinson”

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Posted 10 years ago

“Although it took 48hours to finally come up with a quotation (due to the need to consult your underwriting team) the service given was very good with regular contact to update on progress.”

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Posted 10 years ago

“Quick easy polite service very helpful”

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Posted 10 years ago

“As always very hellpful and friendly”

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Posted 10 years ago

“Excellent service and dealt with my query quickly and efficiently.”

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Posted 10 years ago

“Once I had got t hrough, the person who helped me with the form was very helpful indeed. However, no-one phoned me back initially even though I had given them 45 minutes to do so. It is stated online that customers will be phoned back within 15 minutes... However, I am more than pleased with the sum quoted for insuring my holiday home in the UK so thank you.”

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Posted 10 years ago

“very clear and helpful CHAD”

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Posted 10 years ago

“Just put our holiday rental home with intasure. They gave us a policy that is tailor made for that purpose, consequently, in my opinion, it is better than the policy we had with Swinton and also 25% cheaper. It was really easy to get a quotation online by email then to tweek the policy by phone. All the documents arrived by email immediately so I could easily print the relevant bit off and read the rest. We don't have any experience of making a claim with Intasure but would expect them to be proficient at that also, due to their obvious knowledge of this sector.”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews