Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

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“The process was quick and efficient and I got a good quote.”

Helpful Report

Posted 10 years ago

“Person I spoke with was very helpful and answered all my questions with confidence. We have been using this company to insure our property abroad for several years and always found premium very competitive. Will continue to use in the future.”

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Posted 10 years ago

“Very helpful and pleasant on the phone. Thank you”

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Posted 10 years ago

“I am confident in the service provided by Intasure and will happily continue to insure with them.”

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Posted 10 years ago

“Pleasant to deal with, no problems. I'm not sure I fully understand the modern business model whereby loyalty is penalised, but this was easily overcome by talking on the phone.”

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Posted 10 years ago

“The staff were very friendly and efficient but the simple change of information was extremely longwinded and repetative.”

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Posted 10 years ago

“Just a brief feedback to congratulate you on your excellent telephone assistants, I found them both informed and helpful and have no hesitation in recommending your consumer service and insurance packages. Retaining no claims customers requires discounts in the current world and I will continue to use any company that recognises this fact well done !”

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Posted 10 years ago

“Staff very professional and very polite at all times, will definetly recommend”

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Posted 10 years ago

“Call back was very quick. Lady on the phone very kind and helpful Very impressed. The total amount was given to me Best thing. No pressure. Thank you”

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Posted 10 years ago

“I contacted to insure a holiday lodge . I informed the person I dealt with that my husband had recently passed away and the policy was in his name but I am also the owner and I would need to change the policy to my name . This would be the same policy for the same property but transferred to my name . I was advised that this would have to be a new policy and was charged at £50 more than previously quoted . With my present circumstances I agreed to this payment as I was given no option or assistance by your staff member to continue with the original quote. Even though I could supply a death certificate and also probate certificate in a few weeks time she said it would have to be a solicitors letter otherwise, which would be an added cost . I was not happy with this advice and will certainly look around for another policy next year.”

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Posted 10 years ago

“Excellent out of hours telephone service, quick and simple thanks”

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Posted 10 years ago

“Brilliant friendly staff easy to talk to and explain your policy in detail will use them again”

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Posted 10 years ago

“Very quick and efficient renewal of our insurance quote.”

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Posted 10 years ago

“I was very happy with speed of response and I received what I wanted at a reasonable price.”

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Posted 10 years ago

“Very helpful and knowledgeable customer service. Competitive price.”

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Posted 10 years ago

“Recently I had to change policies from one property to another in Portugal. I called Intasure and within minutes a policy was in place for the new property. After mailing the address the friendly and helpful colleague gave me to cancel the existing policy I received a refund within a couple of days. The process was easy and dealt with efficiently. I am very happy to remain a customer of Intasure and would certainly recommend the company to friends and family for their overseas insurance needs.”

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Posted 10 years ago

“Have insured our villas in Cyprus for some years with Intasure and have been very impressed with the service that we have had, including very prompt attention to a claim for a loss of metered water which was settled within a week of submitting the claim.”

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Posted 10 years ago

“Very good rang back at a more convenient time for me”

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Posted 10 years ago

“Your service, in general was good, but I was surprised to receive an e-mail asking if I was still interested in your offer, a day after I had accepted it. I am currently paying by direct debit, but may want to move next year to a one-off payment - is this possible ? Alexander McFedries Policy INTASURE21863143”

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Posted 10 years ago

“Always very efficient and helpful.”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews