Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helped to reduce the premium slightly, which of course is always helpful.”

Helpful Report

Posted 8 years ago

“I was dealt with in a very professional manner by friendly well informed staff . All my needs were met and the price of the product was favourable.”

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Posted 8 years ago

“Friendly,helpful and efficient staff.”

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Posted 8 years ago

“Excellent, friendly and informative customer service from your telephone agent.”

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Posted 8 years ago

“Staff explained the policysimply and in detail”

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Posted 8 years ago

“Very clear and concise explanation of cover. There was a clear understanding of my requirements. Very patient with my need for detailed cover of valuables away from home. I have now both properties covered with Intersure and am very happy with the service provided”

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Posted 8 years ago

“I contacted Intasure on the recommendation of my brother in law. He lives in France and I have just bought a house nearby. I was put through to an operative called Ben who was extraordinarily helpful and efficient. Within 20 minutes my house was insured and all my questions patiently and professionally answered and the premium was much less than I had been led to believe. Top class and many thanks Ben.”

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Posted 8 years ago

“very helpful”

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Posted 8 years ago

“Easy to deal with.”

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Posted 8 years ago

“We were contacted very quickly within about 15 mins of requesting a quote! The lady we spoke to was very helpful and lovely to deal with, she checked all the particulars and gave brilliant customer service.”

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Posted 8 years ago

“I received a polite and informative service and my new policy documents were sent out within a week of my telephone call.”

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Posted 8 years ago

“Speed of the transaction”

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Posted 8 years ago

“very prompt, clear and efficient”

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Posted 8 years ago

“Because you had changed the wording to 'Additional Information clause 7' you had put in the wrong response in my case. I could not make the link to amend this in your online letter work. I had to phone you twice before I received a call back. I am sorry that you are no longer prepared to mail hard copies of your policy documents. I think your admin charge is high, and your charge for processing debit cards is piracy.”

Helpful Report

Posted 8 years ago

“Good cover for a tenant, however the cost has doubled since Intasure took over Agent Assure so next year I will be seeking competitive alternatives”

Helpful Report

Posted 8 years ago

“Good clear policy and document language. Internet based but with telephone access as needed. Easy renewal on an annual basis.”

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Posted 8 years ago

“Very helpful”

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Posted 8 years ago

“Very professional”

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Posted 8 years ago

“Friendly, efficient service.”

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Posted 8 years ago

“Too many questions but yes/no was good”

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Posted 8 years ago

Intasure is rated 4.7 based on 7,176 reviews