Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Web Good price Clear information Info in English Helpfully telephone team what more to say”

Helpful Report

Posted 10 years ago

“I'm not one for writing long reviews , all you need to know is , from start to finish the staff who dealt with myself were very professional and could of been more helpful , its a pleasure dealing with your company , Thank you . John Bello”

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Posted 10 years ago

“Really like this company very professional lots of companies contacted me to renew with them. I felt intasure weren't too pushy that always puts me off.”

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Posted 10 years ago

“Friendly helpful service have used this service before and will use again in the near future. Competitive prices great customer service....”

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Posted 10 years ago

“We have used Intasure for several years & are very happy with the service. Whoever you speak to they are always friendly & professional.”

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Posted 10 years ago

“Overall I think the service is very good. However, in this increasing digital world, the reliance on communication via email can create its own problems. Mine was a perfect case in point. I'm used to getting renewal notices via the post. I particularly find that useful as they get placed on my desk in a special pile that I automatically look at a few times a week to make sure I'm up to date. In the case of Intasure the renewal notice was sent via email. You might think that would be enough. However, in my case, round about mid-March for no reason whatsoever I could no longer gain access to my email and the company I was with was absolutely no help whatsoever. That left me unaware that repeated renewal reminders were being sent. I had attempted to contact as many people and organisations as I could with a new email address, but clearly many have fallen through the cracks - Intasure being one of them. As a last ditch attempt to get me to renew, once I had passed the deadline, someone actually phoned me. Thus my insurance was no longer valid and I didn't know a thing about it. the phone call was the right customer service thing to do, but should have been done earlier when I hadn't responded to any emails, and of course in my ideal world, even a reminder postcard would have made me realise the situation. I know the digital world is here to stay, and it certainly saves companies loads of money, but in my case, I may just have gone elsewhere when I realised I didn't have insurance cover any more. Very best Jo Ellen Grzyb”

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Posted 10 years ago

“excellent excellent excellent excellent excellent”

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Posted 10 years ago

“The staff I dealt with were helpful, clear, personable and very efficient, would that all customer service was like this!”

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Posted 10 years ago

“Renewal was dealt with efficiently and very politely”

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Posted 10 years ago

“I found the sales people very professional and very helpful as I am new to being a landlord. Thank you.”

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Posted 10 years ago

“The whole process of renewal was very painless. Everything was explained in a clear and concise manner and questions were answered with very knowledgeable eloquence. A pleasing outcome, particularly as our quote was significantly reduced.”

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Posted 10 years ago

“The sales officer that dealt with my sales was very customer focus., very knowledgeable. His name was Eric.”

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Posted 10 years ago

“Very fast phone connection. Very helpful.”

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Posted 10 years ago

“Used inter sure for many years always found them to be very competitive and pleasant when you speak to them”

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Posted 10 years ago

“Excellent customer service and very competative price. I went with this company as they are very professional in what they do.”

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Posted 10 years ago

“Very friendly and knowledgable adviser.”

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Posted 10 years ago

“All the people I spoke to were helpful and phoned back when they said they would. It was all good.”

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Posted 10 years ago

“Very helpful and efficient response to my query. Friendly staff, thank you.”

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Posted 10 years ago

“Old fashioned service. Thankyou”

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Posted 10 years ago

“I had a problem sorting insurance for my home which I let out occasionally . We also needed flood cover. Intasure staff listened and sorted everything for me in an efficient and courteous manner. Highly recommend.”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews