Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealing on the telephone with your employee was very easy and not complicated at all”

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Posted 10 years ago

“Customer service was very positive.”

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Posted 10 years ago

“Very helpful, polite and gave me all of the information I needed.”

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Posted 10 years ago

“informative friendly staff. competitive price”

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Posted 10 years ago

“Good Service, Good Price, Good cover. The staff and documentation is clear and precise and very helpful”

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Posted 10 years ago

“Unfortunate that Intasure had hiked up the premium but after a phone call the "discount" was reinstated”

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Posted 10 years ago

“Excellent and efficient service. Competitive quote.”

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Posted 10 years ago

“Efficient courteous service , competitive pricing one can only judge insurers fully when one makes a claim. Am claim free so can't comment on that service.”

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Posted 10 years ago

“The lady that I talked with from intasure, was very helpful. But the underwriters were not so helpful. I wanted to change my cover for up to 10 people staying instead of the 8 people staying the cover we already had. The conversation bounced backwards and forwards and I never got an answer from them so I went with the original quote and cover and will phone you if I get an enquiry for more than 8 people to stay.”

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Posted 10 years ago

“Very helpful and polite would happily recommend.”

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Posted 10 years ago

“I am very satisfied the agent was very kind and explained me everything, he was very helpful.”

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Posted 10 years ago

“The customer advisor I spoke with on Friday regarding my policy was very helpful and very clear. Very good service all round.”

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Posted 10 years ago

“Our queries were dealt with very well and the situation was resolved to our satisfaction.”

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Posted 10 years ago

“Quick response to e mail query & quick phone back Contact able to explain things fully”

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Posted 10 years ago

“Go through all the details to renew (for many years) until we get to payment. The property and insurance is in both mine and my wife's name and my wife and I use her debit card and when I said it was my wife's card it all went wrong. You can't take it as my wife is not here. Maybe it is the 'rules' but sometimes common sense applies although not in your case.”

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Posted 10 years ago

“Unsure of the overall insurance needs for letting our flat, I found the Intasure team very helpful and knowledgeable. It took some time to go through the process of completing all the answers to the various questions but let me say it was quicker than the 'compare ' sites method . Intasure is one of the very few companies that handle Holiday home insurance as a norm and at competitive prices, quite a refreshing experience in all.”

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Posted 10 years ago

“Very helpful, very efficient, very good price, that is why I use them for my public liability insurance.”

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Posted 10 years ago

“Polite and professional customer service. Dedicated advisor returned all calls as promised. Talked through my business insurance with me and made sure it was the best policy tailored to my needs. Thank You.”

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Posted 10 years ago

“Very helpful & knowledgeable lady .”

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Posted 10 years ago

“The overall service is good, and the only suggestion would be: Give greater emphasis and guidance to direct BACS transfers. Customers are uneasy about giving card details to any company, and providing the payment included the relevant policy number as the payment reference this would avoid any problems in identifying the payments. BACS payment should be included as a normal option for all premium payments, with the receiving account Sort Code and Account Number provided.”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews