Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your telephone service was very good , we were also pleased with this years quote for our insurance cover, but I still have never received the quote you said you had sent me for this year and I think I should have had a new quote with the extra cover we added on this year which we have accepted”

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Posted 8 years ago

“Nice and easy to deal with”

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Posted 8 years ago

“polite and clear answers to all my questions”

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Posted 8 years ago

“very helpful and knowledgeable staff”

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Posted 8 years ago

“so far, the customer service in answering my questions. The real proof of any insurance company is how they behave when there is a claim!”

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Posted 8 years ago

“Excellent call back service . Intasure representative was very helpful and friendly.”

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Posted 8 years ago

“Felt that the information given was correct, clear & concise. As requested I was contacted at the date & time requested. The operative was helpful & friendly a pleasure to deal with. Payment simple! Thank you”

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Posted 8 years ago

“Good helpful staff and competitive prices.”

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Posted 8 years ago

“First time I had used Intasure and they were great! Made the process of insuring my property really easy and quick. Staff were friendly and knowledgeable making it a very smooth process. Thank you!”

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Posted 8 years ago

“Natasha called regarding the renewal of our holiday home policy which we have held with you for 10 years. She was very efficient and pleasant to talk to.”

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Posted 8 years ago

“I asked for a phone back, the sales assistant who called was very professional and helpful enabling me to make the changes I needed to my policy quickly and easily. The emailed documents were sent witing a few hours of the call”

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Posted 8 years ago

“Never made a claim but whenever I have phoned to renew the policy the phone is answered quickly and the staff are polite and friendly.”

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Posted 8 years ago

“The lady i spoke to was very helpful and easy to talk to”

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Posted 8 years ago

“I have three policies with Intasure now. The staff have always been very helpful and friendly, and the prices very competitive. I have not had reason to make a claim , so cannot comment on that. But I intend to use Intasure again, when other policies are due for renewal”

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Posted 8 years ago

“A complicated insurance cover . very helpful,”

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Posted 8 years ago

“Quick and efficient service will recommend to family and friends. Also friendly staff with lots of patience.”

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Posted 8 years ago

“Very helpful and professional.”

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Posted 8 years ago

“Experienced staff made enquiry so easy; quick response to questions and knowledge of insurance requirements made me feel confident with final outcome”

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Posted 8 years ago

“The operative I spoke with was very affable and easy to deal with, however the process of taking out insurance with Intasure was everything people hate about insurance companies. Lists of exceptions and exclusions; lack of flexibility on minor issues (your way or the highway); questions that we are supposed to know the answer too when we are novices in insurance; and statements that imply suspicion about my motives. Your industry is in its lowest depths. It has zero understanding of its customers and assumes we are all out to fleece you, and on the other side we, the customer, a never fully confident that insurance policy we take out will pay up if a problem arises. Thoroughly depressing!”

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Posted 8 years ago

“Easy to deal with and a reasonable price 😎”

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Posted 8 years ago

Intasure is rated 4.7 based on 7,176 reviews