Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was contacted yesterday by a very nice person. I live in Sweden, and had just arrived home from Holiday, I couldnt find by handbag in order to find my card to pay, she was very patient, and afterwards told me the various things I needed to know about my insurance cover. I would highly recommend Intasure to anyonne looking for house insurance.”

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Posted 8 years ago

“Customer services excellent and all explained in simple English and not jargon”

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Posted 8 years ago

“A simple transfer of B&B insurance to Residential Insurance was protracted and frustrating with numerous phone calls, each answered by a different person asking the same questions all over again”

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Posted 8 years ago

“As I am a foreigner, it is a bit complicated to make all the procedures by phone? Why not sending a questionnaire by mail while calling?”

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Posted 8 years ago

“Five star customer service by Intasure staff member - Chrissy.”

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Posted 8 years ago

“After giving up in the call centre queue for another insurance company the prompt and helpful response from Intasure was most refreshing.”

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Posted 8 years ago

“I would be happy if i had a paper copy i have no printer and have to rely on other people to help me I have to 2 policy's with you. Mrs J Auton”

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Posted 8 years ago

“Very easy to deal with on the phone, quick and efficient.”

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Posted 8 years ago

“They are a very professional organisation. We receive timely reminders and prompt action whenever we have needed to change our policies.”

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Posted 8 years ago

“By being one of the few companies offering earthquake cover in Abruzzo. Also a very easy company to deal with.”

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Posted 8 years ago

“Process to set things up takes far too long, kept on phone for very long time each time I ring (at my expense) with far too much repetition in things asked and also read out to me. Don't see point of being sent all the policy document for me to read which I did (!) to then have to listen to it being read out to me also word for word on the phone ! Too much unnessary repetition! Also don't like only being sent everything via email documents which i have to print out at my expense as prefer hard copy, for my records as much easier to read. Shame when people due to low income have to pay via direct debit monthly to find have to do so via very long winded complicated external agency and are then charged interest for doing so. All far too complicated, too much paperwork and could all be lot simpiler.”

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Posted 8 years ago

“The renewal was dealt with very efficiently”

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Posted 8 years ago

“Very polite staff, called back at a reasonable time. Very plesant to deal with.”

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Posted 8 years ago

“Tried to buy insurance for our properties in Turkey on a Saturday, phones just continually ringing out the went to 'leave a message' left 5 requests for a call back, did not receive one call! Rang again on Monday, got straight through to new sales!! Purchased the insurance one policy arrived within minutes but the 2nd policy didn't for some reason. Rang again even though I had emailed them asking to call me! Then received 10 emails with the wrong policy, back on the phone and finally I was sent the 2nd policy. I needed Dask insurance which is a different dept, so back on the phone, 4 messages left and still no call back, so I rang again, only to be told they need to email a form grrrr gave up and now purchased via Isbank.”

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Posted 8 years ago

“Quick and easy - really good to deal with”

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Posted 8 years ago

“Quick friendly service and the rep did exactly what she said she would do Very good !”

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Posted 8 years ago

“My experience was very well received. I was dealt with quickly and efficiently in a friendly way. I am just waiting for my written paper quote via post, as I requested. I await with interest.”

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Posted 8 years ago

“Easy company to deal with. Give good information over the phone. Rates are competitive. Started off using them to insure our holiday home, felt so happy with their service that they now insure our permanent home.”

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Posted 8 years ago

“They rectified a mistake and even though it transpired that it was not of their doing they still extended a discount to sweeten things”

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Posted 8 years ago

“Beat a previous quote providing a better price”

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Posted 8 years ago

Intasure is rated 4.7 based on 7,176 reviews