Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

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“Renewal was easy and straightforward. The phone was answered promptly and the female respondee was very patient when my phone was unhelpful. I'm very happy with my premium.”

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Posted 10 years ago

“I was very happy with the service given by Customer Service/Sales. My policy was explained very thorough and payment was made very easy. I was happy with the quote and service and very friendly staff.”

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Posted 10 years ago

“A pleasure to deal with.”

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Posted 10 years ago

“Sarah Stanbridge made the whole process easy and understandable. Very nice to deal with and quick and efficient. Thank you, Patricia”

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Posted 10 years ago

“We have used Intasure for a couple of years, the product is excellent and competitively priced. The service we have received has been excellent, no reason to look elsewhere.”

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Posted 10 years ago

“I got all i was looking for and it was straight to the point. I would recommend anyone to come to intrasure.”

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Posted 10 years ago

“Spoke with a customer service rep that actually asked relavent questions and solved my issues swiftly. Many thanks”

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Posted 10 years ago

“There was a problem with my card which had been updated. However I was not informed of this until late in the morning and again in the afternoon. As I was extremely busy at the time I missed the first phone call and refused the second thinking that it was yet another cold caller. It was not until the evening that I found that there was an email. As this was about six o'clock on a Saturday there was nothing I could do about it and my house was uninsured from midnight on the Saturday until the Monday morning. The young lady I dealt with on the Monday was extremely helpful and efficient but she did say that there would have been an email before eleven o'clock. I have since checked my spam and trash boxes and cannot find any email. I think that more time should be given to allow such problems to be sorted. I would like to apologise to Adreinne for being rude to her but I am frequently disturbed by cold callers and she rang at a particularly difficult time. As it happened no damage has been done but I feel that more noctice”

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Posted 10 years ago

“Quick , helpful and friendly staff”

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Posted 10 years ago

“Quick, friendly and competent service when taking out the house insurance policy over the phone, and competitive rates, too. I have not had any cause to make a claim on the insurance and hopefully will never have to, so I cannot comment on that side of things.”

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Posted 10 years ago

“Tried lots of companies to get a cheaper price but Intasure were the best as they didn't insist on lots of exclusions. I am in a flood risk area but wasn't flooded and Intasure were the only ones who listened.”

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Posted 10 years ago

“Very friendly and knowledgeable staff on each occasion dealt with enquiries.”

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Posted 10 years ago

“Charges abit high, very good service”

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Posted 10 years ago

“Ben a great person to deal with, keep hold of him,”

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Posted 10 years ago

“Too much info to process quickly over the phone. Confused as to whether policy had altered since previous year. Would have been better to just be told the changes and that's it. Otherwise the personal side good.”

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Posted 10 years ago

“Your representative was polite ,helpful and efficient.”

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Posted 10 years ago

“good service off staff when i phoned up. good knowledge on policy and services being sold”

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Posted 10 years ago

“Hi; I spoke to Eric regarding insurance for my company. He was so so good. He explained me things very nicely and at the same time he was very quick too. I am very pleased to talk to him. Thank you Eric. xx Anju Lamba Ocean Ray Ltd.”

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Posted 10 years ago

“good in all services dept...well done”

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Posted 10 years ago

“The staff were very friendly and efficient but the simple change of information was extremely longwinded and repetative.”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews