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Intense oud Reviews

4.4 Rating 629 Reviews
B-
Happiness Grade

Intense oud have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A-

Price - Excellent

82.14%
Industry Average
Very happy with my purchase, all Colognes are long lasting which is very important to me as a customer. They smell great. I'm also happy with the price I paid.
- Michael Rodriguez
The customer service was excellent and the price points were very affordable
- Exclusive Eau
Definitely worth it especially for the low price and how long the cologne lasts on your skin.
- Ryan Assali
A-

Delivery - Fast

85.71%
Industry Average
Everything was as advertised, on time delivery very satisfied.
- Huseyin Davulcu
I would love to buy products from here again since items here are cheaper and authentic. Ordered a product here and came 3 days later which is a fast delivery and free shipping btw. Recommend buying from here.
- Anonymous
Delivery was fast, price was great and the smell was really good!!
- Sandra Bennett
E

Refunds - Difficult

40.00%
Industry Average
After placing the order, I received an email saying it was shipped. I waited and checked on the delivery date but nothing showed. A week after i placed the order, i received an email saying that i was getting a refund without an explanation of why. I could’ve made the purchase somewhere else instead of waiting all this time.
- Nhung Mai
I asked for a refund, and received confirmation that UPS sent the package back.
- Anonymous
She was nice and said she would see if more are coming in (and gave me 10% refund which doesn't help my dilemma).
- Ben Taylor
82.76%
Industry Average
I have loved all of thfragrances I have ordered from Intense oud. The pricing is wonderful, service is great, I have no complaints. I will continue to order from them. The quality is wonderful!I got a mystery box with my order and I was plesenlty surprised to find a full size bottle of a fragrance I have had my eye on forever. And it was a GORGEOUS scent for my husband. Thank you thank you!
- Anita
The scents thst I've ordered so far are really good. They deliver fast and customer service is great. I will continue to order from them
- Damita Rice
The customer service was excellent and the price points were very affordable
- Exclusive Eau