“Len and his team's prompt and informative response to my query on the delivery of my order enabled me to track down and secure the goods without any further delay. The goods are exactly as described.
All in all with my confidence restored I will definitely shop with Intents Outdoors again”
“Hi, the service and delivery of my lightweight 1 person tent was great.
The tent instructions got wet and fell apart on the 3rd time I erected it but I took a photo just before they disintegrated. The tent could not cope with wind but was surprisingly good in the rain (I only got wet once). Mostly, I would wrap my goretax raincoat around my down sleeping bag to protect it. There was not a great deal of distance between the inner mesh and the fly.
It looked really flappy from the second time I put it up. In Havelock, I purchased an extra rope a 2 extra pegs to make it more robust against the wind, which helped a little.
I'd put it up, it would look fine, then an hour later it would be flapping about and I'd have to readjust it all again which took some time.”
“This is a local NZ business that really cares about delivering quality product and services to customers, including personal after sales communication and solutions. I love my tent, and recommend the company.”
“We needed some more tent pegs, couldn't find them in the sports shops but I found what I wanted very easily on Intents Outdoors website. The purchase process was smooth and easy, and the pegs arrived within 2-3 days. I'll be back!”
“As I was unable to visit the store I really appreciated the attention Len put into meeting my needs especially considering the time pressure I was under to receive the goods. I was also thankful for the advice I received.
Murray Hunt”
“Purchased the Hopper 2 mainly for camping from the car, but light enough for two of us if tramping. Great tent, easy to put up and lots of room inside for two people and gear. Really happy with the purchase.”
“Large variety of tents to pick from. Costumer service was definitely on point. Len and the team will do anything they can to guarantee customer satisfaction.”
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