“AVOID!!!!
On 18 April 2018, based on information provided by the iii app, I requested a purchase of shares which were quoted by iii as costing £4.11 each. It transpired that they were in fact £5.064 each, and the information provided by their app was both false and misleading. Despite several phone calls and emails to iii, there has been no action after 30 working days, and they are not responding to my requests for an update. I provided screenshots from my iPhone of their published price of £4.11 (which I fortuitously took at the time), and they have acknowledged receipt of these. My initial call to them was taken by Amraiz, who was helpful and acknowledged the error, but who has since failed to respond to several requests for him to call me with an update. I have today referred this to the Financial Ombudsman, requesting action be taken against Interactive Investor. Appalling customer service!!!”
