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Intercom Reviews

3.0 Rating 3 Reviews
33 %
of reviewers recommend Intercom
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Email:

team@intercom.com

Location:

55 2nd St, San Francisco, CA 94105
San Francisco
94105

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Anonymous
Anonymous  // 01/01/2019
Intercom has a very confusing billing structure. Most products are sold by seat. They offer 'Messages' which is essentially a chat function & 'Inbox' which is a direct-messaging solution. We moved from Olark to Intercom. In my opinion, Intercom is an expensive solution that is sold very well by experienced and well-trained salespeople. If you are a smaller sized SMB then I would recommend trying a different provider. Our monthly spend with Intercom is $1162 per month for 8 seats.
Helpful Report
Posted 5 years ago
Intercom is rated 3.0 based on 3 reviews