“Always check in with me and offer deals. Never pushy, just informative. I have never had a single negative experience with the company, only positive.”
“I regularly use International Drug Mart as they are well stocked with a variety of products also at a reasonable price most of the Time. I would also like to give a shout out to Tom from the customer service team who is very knowlegable about the company products and offers, also is very professional. friendly, efficient and helpful in providing a first class service. The IDM delivery times are fairly good too.”
“After initially perusing International Drug Mart's website, I logged off to take some notes before my next visit to their website. Within minutes I received a text from Tom, one of IDM's customer service representatives. Tom noticed I had visited IDM's website and asked if he could be of service to me. He began by describing IDM's products and the services they offered. Tom's extremely profesisional manner and style was indicative of his sincere desire to help his customers and the pride he takes in his position at IDM. I commend IDM for hiring a man of Tom's caliber. Tom has set the bar high, and he should be used as an example for other customer service representatives at IDM. Tom kept me apprised at every step of my order. I have never dealt with a company whose customer service representatives kept in contact with them until they received their order. I look forward to doing business with Tom at IDM for many years to come.”
