InternetFlorist - Your Worldwide Online Florist Reviews

"\u00abI wouldn't give a single star for a spoiled gift and mood... On September 15 at 11 am a bouquet was delivered - roses, chrysanthemums, gerberas and gypsophila. The next day, when changing the water, I saw that the gypsophila was all crumbling, and the stems of the gerberas were wrapped in tape and they were already soft and yellow. This is for gerberas, which with proper care last 1-2 weeks... I wrote to the seller's representative and sent photos. In such services, it is customary to replace the bouquet when the customer complains, which is what I suggested, not wanting to develop the conflict further. I only received an apology and a 5% discount on future orders."

"\u00abI wouldn't give a single star for a spoiled gift and mood... On September 15 at 11 am a bouquet was delivered - roses, chrysanthemums, gerberas and gypsophila. The next day, when changing the water, I saw that the gypsophila was all crumbling, and the stems of the gerberas were wrapped in tape and they were already soft and yellow. This is for gerberas, which with proper care last 1-2 weeks... I wrote to the seller's representative and sent photos. In such services, it is customary to replace the bouquet when the customer complains, which is what I suggested, not wanting to develop the conflict further. I only received an apology and a 5% discount on future orders."

"Caution! I strongly advise against using this seller.\r\n\r\nDuring Chinese New Year, my partner went back to Wuhan to visit her mother, leaving Hong Kong. As she was away on February 14, I decided to surprise her with a bouquet of flowers using internetflorist.biz. Wanting to avoid the traditional choice of roses, I opted for eighteen carnations with baby's breath, leafy greens, a silk bow, and a message card, which was advertised as a 'Deluxe' set. I made the purchase two weeks in advance for $70 US.\r\n\r\nHowever, the delivery did not meet our expectations. The flowers that arrived were just carnations with no baby's breath, leafy greens, bow, or card. Furthermore, three of the carnations were broken, and six were already darkening around the edges. My partner was disappointed, especially when she discovered that the bouquet she received could be obtained for roughly 25 HKD, approximately $3 US, from a local market. It was evident that I had been deceived.\r\n\r\nI promptly reached out to the company and was informed that they would conduct an investigation. However, it took almost four days, and instead of providing a refund, they simply apologized and offered to send the message I had requested on the card to my partner by text. Their explanation was that the images they use are only a representation, not an exact reflection of the delivered product.\r\n\r\nThe unapologetic manner in which the company handled this situation is unacceptable. It is clear that they have no regard for customer satisfaction. I strongly caution against using their services under any circumstances. Avoid at all costs, as their lack of care and the quality of their products are beyond disappointing."

"Caution! I strongly advise against using this seller.\r\n\r\nDuring Chinese New Year, my partner went back to Wuhan to visit her mother, leaving Hong Kong. As she was away on February 14, I decided to surprise her with a bouquet of flowers using internetflorist.biz. Wanting to avoid the traditional choice of roses, I opted for eighteen carnations with baby's breath, leafy greens, a silk bow, and a message card, which was advertised as a 'Deluxe' set. I made the purchase two weeks in advance for $70 US.\r\n\r\nHowever, the delivery did not meet our expectations. The flowers that arrived were just carnations with no baby's breath, leafy greens, bow, or card. Furthermore, three of the carnations were broken, and six were already darkening around the edges. My partner was disappointed, especially when she discovered that the bouquet she received could be obtained for roughly 25 HKD, approximately $3 US, from a local market. It was evident that I had been deceived.\r\n\r\nI promptly reached out to the company and was informed that they would conduct an investigation. However, it took almost four days, and instead of providing a refund, they simply apologized and offered to send the message I had requested on the card to my partner by text. Their explanation was that the images they use are only a representation, not an exact reflection of the delivered product.\r\n\r\nThe unapologetic manner in which the company handled this situation is unacceptable. It is clear that they have no regard for customer satisfaction. I strongly caution against using their services under any circumstances. Avoid at all costs, as their lack of care and the quality of their products are beyond disappointing."

"Caution! I strongly advise against using this seller.\r\n\r\nDuring Chinese New Year, my partner went back to Wuhan to visit her mother, leaving Hong Kong. As she was away on February 14, I decided to surprise her with a bouquet of flowers using internetflorist.biz. Wanting to avoid the traditional choice of roses, I opted for eighteen carnations with baby's breath, leafy greens, a silk bow, and a message card, which was advertised as a 'Deluxe' set. I made the purchase two weeks in advance for $70 US.\r\n\r\nHowever, the delivery did not meet our expectations. The flowers that arrived were just carnations with no baby's breath, leafy greens, bow, or card. Furthermore, three of the carnations were broken, and six were already darkening around the edges. My partner was disappointed, especially when she discovered that the bouquet she received could be obtained for roughly 25 HKD, approximately $3 US, from a local market. It was evident that I had been deceived.\r\n\r\nI promptly reached out to the company and was informed that they would conduct an investigation. However, it took almost four days, and instead of providing a refund, they simply apologized and offered to send the message I had requested on the card to my partner by text. Their explanation was that the images they use are only a representation, not an exact reflection of the delivered product.\r\n\r\nThe unapologetic manner in which the company handled this situation is unacceptable. It is clear that they have no regard for customer satisfaction. I strongly caution against using their services under any circumstances. Avoid at all costs, as their lack of care and the quality of their products are beyond disappointing."

"Caution! I strongly advise against using this seller.\r\n\r\nDuring Chinese New Year, my partner went back to Wuhan to visit her mother, leaving Hong Kong. As she was away on February 14, I decided to surprise her with a bouquet of flowers using internetflorist.biz. Wanting to avoid the traditional choice of roses, I opted for eighteen carnations with baby's breath, leafy greens, a silk bow, and a message card, which was advertised as a 'Deluxe' set. I made the purchase two weeks in advance for $70 US.\r\n\r\nHowever, the delivery did not meet our expectations. The flowers that arrived were just carnations with no baby's breath, leafy greens, bow, or card. Furthermore, three of the carnations were broken, and six were already darkening around the edges. My partner was disappointed, especially when she discovered that the bouquet she received could be obtained for roughly 25 HKD, approximately $3 US, from a local market. It was evident that I had been deceived.\r\n\r\nI promptly reached out to the company and was informed that they would conduct an investigation. However, it took almost four days, and instead of providing a refund, they simply apologized and offered to send the message I had requested on the card to my partner by text. Their explanation was that the images they use are only a representation, not an exact reflection of the delivered product.\r\n\r\nThe unapologetic manner in which the company handled this situation is unacceptable. It is clear that they have no regard for customer satisfaction. I strongly caution against using their services under any circumstances. Avoid at all costs, as their lack of care and the quality of their products are beyond disappointing."

"Caution! I strongly advise against using this seller.\r\n\r\nDuring Chinese New Year, my partner went back to Wuhan to visit her mother, leaving Hong Kong. As she was away on February 14, I decided to surprise her with a bouquet of flowers using internetflorist.biz. Wanting to avoid the traditional choice of roses, I opted for eighteen carnations with baby's breath, leafy greens, a silk bow, and a message card, which was advertised as a 'Deluxe' set. I made the purchase two weeks in advance for $70 US.\r\n\r\nHowever, the delivery did not meet our expectations. The flowers that arrived were just carnations with no baby's breath, leafy greens, bow, or card. Furthermore, three of the carnations were broken, and six were already darkening around the edges. My partner was disappointed, especially when she discovered that the bouquet she received could be obtained for roughly 25 HKD, approximately $3 US, from a local market. It was evident that I had been deceived.\r\n\r\nI promptly reached out to the company and was informed that they would conduct an investigation. However, it took almost four days, and instead of providing a refund, they simply apologized and offered to send the message I had requested on the card to my partner by text. Their explanation was that the images they use are only a representation, not an exact reflection of the delivered product.\r\n\r\nThe unapologetic manner in which the company handled this situation is unacceptable. It is clear that they have no regard for customer satisfaction. I strongly caution against using their services under any circumstances. Avoid at all costs, as their lack of care and the quality of their products are beyond disappointing."