IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as always. Ordered clip ons for my murray frames online and received them in a couple of days. Delighted with them as I can easily transform my glasses into sunnies when the sun comes out. Really nicely packaged in a neat pouch which is easy to carry in pocket or handbag”

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Posted 4 years ago

Thanks so much for the lovely review Margaret, we're delighted you had a great IOLLA experience!

Posted 4 years ago

“What a great experience from start to finish. I was so unhappy with my usual optician and thought I would give Iolla a go, I was not disappointed at all, with the great service in-store and the very quick delivery. I could not be happier with my glasses.”

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Posted 4 years ago

We're absolutely delighted that you love your glasses Arlene! Thanks for this lovely review

Posted 4 years ago

“The staff in the Edinburgh store were so helpful and friendly. The whole experience, from choosing my glasses to receiving them, was really easy and I liked that the glasses are mailed to your home rather than having to pick up from store. I'm really pleased with my prescription sunglasses and the quality is great. Especially for the price. Thanks IOLLA!”

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Posted 4 years ago

Thanks for taking the time to write this lovely review Kirsty! I'll be sure to pass on your kind words to the team at our St James Quarter showroom, they'll be delighted

Posted 4 years ago

“Really good quality glasses, with quick delivery time and very reasonable prices. Will definitely be ordering again in the future.”

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Posted 4 years ago

Thanks so much for the lovely review Natalie, we're delighted you had a great IOLLA experience!

Posted 4 years ago

“Great efficient service and very professional and friendly staff.”

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Posted 4 years ago

Thank you so much James! We really appreciate your kind words

Posted 4 years ago

“Delighted with the selection of frames and the ability to try on virtually before visiting the store. The straightforward pricing and the very quick turnaround time meant the whole process was dreamy. This was my first ever pair of glasses but I'll be an iolla customer for a long time now.”

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Posted 4 years ago

Thanks so much for taking the time to write this lovely review Heidi, we're delighted you had a great IOLLA experience! We can't wait to have you visit our showroom again

Posted 4 years ago

“A smooth and seamless experience from start to finish. Already thinking about ordering another pair in a contrasting colour!”

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Posted 4 years ago

We're over the moon that you enjoyed your IOLLA experience Carole! We'd love to see you back in the showroom any time

Posted 4 years ago

“Just quite simply quality made to last.”

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Posted 4 years ago

Thanks for your kind words Robert, they really mean the world to us!

Posted 4 years ago

“Spectacularly good experience! Turn up, try on what you fancy from a great range of frames. Pick a pair. Pay £75 (a bargain) and this includes getting them sent out to you. I wouldn't go anywhere else to buy glasses.”

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Posted 4 years ago

Thanks so much for the lovely review Gordon, we're delighted you had a great IOLLA experience!

Posted 4 years ago

“Excellent customer care and attention”

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Posted 4 years ago

Thank you so much for your kind words Sarah! They mean the world to us

Posted 4 years ago

“Non fuss shop with great selection of frames. I would not go past them on price and style. Excellent staff and great approach to the customer. Fab!!”

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Posted 4 years ago

Wow, what a lovely review. Thank you so much Grahame! We're delighted you had a great IOLLA experience

Posted 4 years ago

“I had already bought glasses from Iolla and the service was really good. Went back for a pair of sun glasses staff were extremely helpful and nice..”

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Posted 4 years ago

It was an absolute pleasure to have you back Terrance! Thank you so much for your lovely review

Posted 4 years ago

“Fast friendly service. Excellent glasses.”

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Posted 4 years ago

Thanks Hilary! We're delighted that you love your new glasses

Posted 4 years ago

“Fab clean shop great frames assistants well trained a pleasure to shop”

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Posted 4 years ago

Thank you for your kind words Linda. I'll make sure to pass them on to our showroom team, they'll be chuffed to bits

Posted 4 years ago

“Fabulous service and quality, so comfortable and stylish and at a good price! I recommend this company to all spec wearers.”

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Posted 4 years ago

Thank you for your kind words and recommendations Michael! They really mean the world to us

Posted 4 years ago

“Found my glasses online with their try on app. Went to the shop was not disappointed the quality and fit was perfect and the staff extremely helpful at St. James Quarter.”

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Posted 4 years ago

Thank you so much Dorothy! I'll be sure to pass on your kind words to the team at St James Quarter, they'll be delighted

Posted 4 years ago

“Excellent service, friendly staff and quality frames. I never go anywhere else”

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Posted 4 years ago

Thanks for the lovely review June! We're delighted you had a great IOLLA experience

Posted 4 years ago

“Excellent help choosing glasses in the store, and the fact that I coukd change the lenses at no cost if I needed to made it easy to decide to try varifocals. Uploading the prescription online was starightforward and I LOVE my glasses! Thank you”

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Posted 4 years ago

Thank you so much for taking the time to write this lovely review Joanna! We're delighted that you love your new glasses

Posted 4 years ago

“First class”

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Posted 4 years ago

Thank you so much George!

Posted 4 years ago

“Can’t rate the IOLLA crew highly enough for excellent and efficient service including after sales. Knocking it out the park 💪🏼”

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Posted 4 years ago

We are delighted to hear you had a great IOLLA experience Douglas! Thanks for taking the time to write this lovely review

Posted 4 years ago

IOLLA is rated 4.9 based on 5,074 reviews