IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service in the Edinburgh store ordering new glasses.”

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Posted 4 years ago

Thanks for taking the time to send us such lovely feedback Jay! I'll be sure to pass on your kind words to the team at our St James Quarter showroom, they'll be delighted

Posted 4 years ago

“Amazing selection of lovely frames. Staff were really friendly and so helpful.”

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Posted 4 years ago

Thank you so much for your lovely review Duncan! We're delighted you had a great IOLLA experience

Posted 4 years ago

“The staff were extremely nice and helped me with picking the right pair. The selection of sunglasses are wide and there some subtly reinvented classic looks. They are worth every penny they cost, and it’s definitely a nicer high end equivalent to buying cliched Ray Bans etc. Definitely recommend and support a local business that does everything right.”

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Posted 4 years ago

Thank you for this great review Calum. We are thrilled to hear that you enjoyed your IOLLA experience and that you would recommend us.

Posted 4 years ago

“In love with my glasses and such a good price, will definitely be buying more!”

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Posted 4 years ago

Thank you for the lovely review Fiona!

Posted 4 years ago

“I have been wearing variofical glasses for over 20 years but getting sunglasses that are fashionable with prescription lenses is hard I loved this shop the selection is amazing and service and delivery was very quick”

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Posted 4 years ago

Hi Elizabeth, thank you for the review. It's great to hear that you enjoyed your experience with IOLLA!

Posted 4 years ago

“First time using Iolla, was recommended by family and friends and I wasn’t disappointed, great selection of frames, a member of staff helped me choose which frames suited me and which were best for varifocal lenses. I gave over my prescription and the glasses were delivered to me in about 10 days …. This was the first time that I’ve not to have the glasses adjusted, very pleased with my glasses and the service, will definitely be using Iolla again”

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Posted 4 years ago

Thank you for taking the time to write us this lovely review Lorraine! It's great to hear that we were recommended to you and that we have lived up to expectations.

Posted 4 years ago

“the clip-on sunglasses are excellent and look really good. The service is very attentive and efficient.”

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Posted 4 years ago

Thank you for your review Ewan! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“I like my new glasses , very efficient service”

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Posted 4 years ago

Thank you for your review Ruth! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Excellent service as always!”

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Posted 4 years ago

Thank you for your review Jack! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Very happy with my new glasses. Price and choice excellent. Staff were all very helpful and pleasant”

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Posted 4 years ago

Thank you for your review Patricia! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Great service, easy, efficient and well priced with a fantastic range of frames to choose from”

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Posted 4 years ago

Thank you for your review Lisa! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Great glasses, great staff, helpful with adjustments when needed. 3 pairs of glasses and would recommend this brand.”

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Posted 4 years ago

Thank you for your review Paul! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Delighted with my new glasses! The team at iolla were so helpful with helping me choose a pair to suit my face shape. Feeling so confident wearing them out and about now to give my eyes a break from lenses. Thank you Iollla.”

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Posted 4 years ago

Thank you for your review Christina! We're so happy to hear you had a great experience with IOLLA. Looking great in your new Smiths!

Posted 4 years ago

“Delighted with service - fabulous from experience in the shop to delivery to my house Thank you”

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Posted 4 years ago

Thank you for your review Wendy! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Very friendly and professional with a great selection of good quality glasses. Will definitely you again and recommend to friends.”

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Posted 4 years ago

Thanks for taking the time to write us this lovely review Peter! Your kind words really mean the world to us

Posted 4 years ago

“Went to IOLLA in Yorkhill - the team were super friendly and I really love my new glasses!”

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Posted 4 years ago

We're so pleased to hear you had a great IOLLA experience Erin! I'll be sure to pass on your kind words to our team in Finnieston, they'll be delighted

Posted 4 years ago

“My 6th pair of iolla glasses. 6 different styles and never disappointed.”

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Posted 4 years ago

Thank you so much David! We're pretty jealous of your impressive specs collection

Posted 4 years ago

“The range of stylish frames, level of customer service, and pricing are all exceptional. I'd never heard of IOLLA before my first visit, so very glad I popped in to the Edinburgh store just out of curiosity. Extremely happy with my new specs.”

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Posted 4 years ago

We're so pleased that you love your new glasses Jason! Thank you so much for your amazing review

Posted 4 years ago

“Amazing experience buying my first pair of glasses. I was struggling to choose and the friendly staff member ended up choosing for me! They knew exactly what would suit me, even if I wasn't sure of their options at first- thank you!”

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Posted 4 years ago

The Robertson frame looks amazing on you Rachel! We're delighted to hear that you love your new glasses

Posted 4 years ago

“Iolla’s fantastic designs are only matched by their teams level of service. There’s a reason why I keep coming back for more.”

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Posted 4 years ago

We're delighted that you had such a great IOLLA experience Stephen! Thank you so much for your lovely review

Posted 4 years ago

IOLLA is rated 4.9 based on 5,074 reviews