IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

Write Your review

Tell us how IOLLA made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service all round. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 4 years ago

Thanks so much for your lovely review Claire! Your kind words mean the world to us

Posted 4 years ago

“Brilliant service in the shop in St. James, the chap was helpful and explained everything well. The glasses fit perfect, will buy from you again.”

Helpful Report

Posted 4 years ago

Thank you James! I'll be sure to pass your kind words on to the team at St James Quarter, they'll be delighted!

Posted 4 years ago

“Cannot fault Iolla in any way. I was used to paying a lot for frames and lenses. I was recommended Iolla by a friend and I have to say that I am in no way disappointed. Very clear lenses and good quality frames as well. The service was very good and Iolla staff were also excellent. Nothing was too much of any bother from changes to order to adjustment of frames. I wont be going anywhere else in the future...”

Helpful Report

Posted 4 years ago

Wow, what an amazing review! Thank you so much Frazer. We're delighted to hear you had such a great IOLLA experience

Posted 4 years ago

“Love my new glasses!”

Helpful Report

Posted 4 years ago

We're delighted to hear that you love your new glasses Marie! Thanks for taking the time to write this lovely review

Posted 4 years ago

“Staff were very helpful ,and I love my new glasses very happy 😆💕”

Helpful Report

Posted 4 years ago

Thank you so much Barbara! I'll be sure to pass on your kind words to our team at St James Quarter

Posted 4 years ago

“Could not wish for more , Excellent, excellent, excellent Thank you ☺️”

Helpful Report

Posted 4 years ago

Thank you so much for this wonderful review Eleanor! Your kind words mean the world to us

Posted 4 years ago

“Perfect frames, beautiful glasses. Have othered sunglasses to match. Will never get glasses elsewhere again!”

Helpful Report

Posted 4 years ago

Thank you for the review Anna, it is great to hear that you have enjoyed your IOLLA experience!

Posted 4 years ago

“Absolutely love this shop Great eye catching glasses at such reasonable prices”

Helpful Report

Posted 4 years ago

Looking SEPC-tacular Roy! Great to see that you love our new collection as much as we do.

Posted 4 years ago

“Purchased a pair of Sunglasses on a recent trip to Edinburgh. Which were delivered within a week as not in stock. Very happy with the quality of the sunglasses ie the lenses. Would use again. My wife has already bought 2 pairs of glasses from this company as well”

Helpful Report

Posted 4 years ago

Thank you for the review Anthony! It is great to hear that you are happy with your new sunglasses and that your wife is also an IOLLA fan.

Posted 4 years ago

“Excellent customer service and honest opinions when trying to find the perfect frames that suited me. Never felt pressured into picking a frame, and delivery of glasses was quick! Very happy!”

Helpful Report

Posted 4 years ago

Thank you for the lovely review Rachael! It is great to hear that you enjoyed your IOLLA experience, we will be sure to pass this on to the team.

Posted 4 years ago

“I can't recommend IOLLA highly enough: the selection was great, the staff were amazingly helpful and the prices are unbeatable. I will definitely be back.”

Helpful Report

Posted 4 years ago

Thank you for the amazing review Alaine! We are thrilled to hear that you are so happy with your IOLLA experience.

Posted 4 years ago

“I love this company. This is my second pair of glasses from Iolla and they're great quality and extremely well priced.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this lovely review. You have made an excellent choice Alex, they look great on you!

Posted 4 years ago

“What a lovely experience from start to finish at IOLLA ! Spoilt for choice with an incredible range of beautiful frames and excellent customer service. I'll definitely be back, and would recommend IOLLA to family and friends”

Helpful Report

Posted 4 years ago

Thank you for your excellent review Yvonne! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“The Edinburgh store team are a credit to iolla!”

Helpful Report

Posted 4 years ago

Thank you for your review Rachel! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Amazing service so simple, great price! I love my glasses thank you”

Helpful Report

Posted 4 years ago

Thank you for your review Lorraine! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“No fuss, simple cost effective process. Great design!”

Helpful Report

Posted 4 years ago

Thank you for your review Daren! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Easy to deal with, good choice, helpful staff and the glasses arrived in good condition.”

Helpful Report

Posted 4 years ago

Thank you for your review James! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“The reason I keep on coming back - great people, great frames, great prices. Being able to have a glasses library is a dream for a constant spec wearer. Thank you x”

Helpful Report

Posted 4 years ago

Thank you for your excellent review Carole! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Excellent customer service & what a fabulous selection of frames to choose from. Super easy process from start to finish. So glad I found IOLLA😊”

Helpful Report

Posted 4 years ago

Thank you for your review Sandra! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Amazing service and quality bought several pair each pair fits perfectly”

Helpful Report

Posted 4 years ago

Thank you for your review Charles! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

IOLLA is rated 4.9 based on 5,074 reviews