IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous choice of frames at great prices. Great big spaces shop in Glasgow. Very friendly and professional staff. Great service, delivery was excellent.”

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Posted 3 years ago

Hi Carol, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of frames 🤓😎

Posted 3 years ago

“Outstanding service, I am totally amazed with my glasses they are brilliant, overall the experience was excellent from the choice, the fitting, the sales assistant, just amazing and easy, I will definitely be buying more glasses!!!!!!”

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Posted 3 years ago

Hi Mark, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 3 years ago

“Glasses are great quality and love the new folding case!”

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Posted 3 years ago

Hi Robbie, thanks for your review! We're happy to hear you love your new IOLLA glasses and folding case 🤓

Posted 3 years ago

“Best service, super quick delivery and love my new glasses”

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Posted 3 years ago

Hi Casey, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 3 years ago

“Staff couldn’t have been more helpful. My new glasses are excellent”

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Posted 3 years ago

Hi Colin, thanks for your review! We're happy to hear you've had a great experience with our IOLLA staff and that you love your new glasses 🤓

Posted 3 years ago

“Excellent products and great service at a great price. I’ll be using Iolla again!”

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Posted 3 years ago

Hi Dominic, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 3 years ago

“First class shopping experience. Value for money , cool design & varied choice of frames”

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Posted 3 years ago

Hi Paul, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of frames 🤓

Posted 3 years ago

“Love this place. The staff are friendly and down to earth. Doesn't feel like I'm being pressured into buying. Have bought my glasses from here for over 6 years now.”

Helpful Report

Posted 3 years ago

Hi Jonathan, thanks for your review! We're happy to hear you always have a great experience with our IOLLA showroom staff and that you love our range of glasses 🤓

Posted 3 years ago

“Great experience! Went in for the first time looking for a new pair of glasses and was really quick and easy to pick them and order them. Really cool styles too!”

Helpful Report

Posted 3 years ago

Hi Adela, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of glasses 🤓😎

Posted 3 years ago

“I visited the shop and lovely helpful staff helped me to choose suitable frames. I got home and forwarded my prescription. The complete process was easy and I am delighted with my new sunglasses.”

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Posted 3 years ago

“Excellent from start to Finnish”

Helpful Report

Posted 3 years ago

“I was really really impressed with Iolla. I am not sure if it was deliberate or not, but when I went in store I wasn't immediately approached to be asked if I wanted assistance. I found this refreshing. I was given the space to mull around and look at what was there. The shop felt spacious and well presented. I didn't need anyone to help, and once I'd chosen frames I approached the desk. Ordering them was exceptionally straight forward and only took a few minutes. I appreciated the ease of adding the prescription online and then delivery was on time. Thanks very much.”

Helpful Report

Posted 3 years ago

“Excellent service courteous helpful staff all round good experience and delighted with new glasses.”

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Posted 3 years ago

Hi Cheryl, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 3 years ago

“I ordered my glasses in the store and got them delivered. I had to input my prescription on the website which was a link sent to me. I absolutely love my glasses I ordered Rowling glasses and I got Bell clip in sunglasses that fit that style. I would 100% recommend the quality of the glasses is so good. I've had loads of compliments of my glasses.”

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Posted 3 years ago

Hi Rachel, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new Rowling glasses and Bell clip ons 🤓😎

Posted 3 years ago

“Visited for the first time on friends recommendation. Very welcoming, nicely laid out and great selection of funky glasses.”

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Posted 3 years ago

Hi Lorna, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of glasses 🤓😎

Posted 3 years ago

“Great glasses, great range, and great service.”

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Posted 3 years ago

Hi Ellie, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of glasses 🤓

Posted 3 years ago

“My daughter told me about Iolla and I liked her glasses case that folded flat. Although I didn’t need glasses this time, I shall certainly return to this website when I do. Delivery was very quick and the quality of my case excellent.”

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Posted 3 years ago

Hi Gill, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 3 years ago

“Good service, well priced glasses, sound company”

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Posted 3 years ago

Hi Alistair, thanks for your review! We're happy to hear you've had a good experience with IOLLA 🤓

Posted 3 years ago

“Lovely shop, staff very professional and helpful!! Fabulous selection of frames!!’ I will definitely be back again!!’”

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Posted 3 years ago

Hi Sarah, thanks for your review! We're happy to hear you've had a great experience with our IOLLA staff and that you love our selection of frames 🤓

Posted 3 years ago

“Simply blown away by the quality of the product as well as the superb service at the store!”

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Posted 3 years ago

Hi Ujan, thanks for your review! We're happy to hear you've had a great in-store experience with our IOLLA staff and that you love your new glasses 🤓

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews