IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are nice and friendly lovely people”

Helpful Report

Posted 4 years ago

Hi Shannon, thanks for your review! We're glad you've had a good experience with IOLLA.

Posted 4 years ago

“Excellent service and very happy with varifocal sunglasses”

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Posted 4 years ago

Hi Elizabeth, thanks for your review! We're glad you've had a good experience with IOLLA and are happy with your new sunglasses.

Posted 4 years ago

“I first discovered IOLLA at the beginning of the pandemic and haven't looked back since. The range of colours and designs is fantastic. Customer service has been phenomenal from popping into the St James quarter store to pick out a new design to updating my prescription in my previous IOLLA frames. I would highly recommend IOLLA.”

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Posted 4 years ago

Hi Laura, thanks for your review! We're glad you've had a good experience with IOLLA and that you love your new glasses.

Posted 4 years ago

“I really like the prescription sunglasses which arrived promptly and just in time for a recent holiday.”

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Posted 4 years ago

Hi Norman, thanks for your review! We're glad you've had a good experience with IOLLA.

Posted 4 years ago

“I really enjoyed my visit to Iolla, the showroom was great to look round and the conversations with the team there was personable and helpful. The glasses are well made and stylish and great value.”

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Posted 4 years ago

Hi David, thanks for your review! We're glad you've had a good experience with IOLLA and that you love your new glasses.

Posted 4 years ago

“Great selection of glasses, very reasonably priced. Very happy with mine.”

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Posted 4 years ago

Hi Kim, thanks for your review! We're glad you've had a good experience with IOLLA and love your new glasses.

Posted 4 years ago

“Super customer service and great product”

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Posted 4 years ago

Hi Mags, thanks for your review! We're glad you've had a good experience with IOLLA.

Posted 4 years ago

“Very helpful and quick service. Love that there is no extra charge for prescription vs normal lenses”

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Posted 4 years ago

Hi Nicole, thanks for your review! We're glad you've had a good experience with IOLLA.

Posted 4 years ago

“Staff were so friendly and really helpful, talked me through all of the different glasses shapes and helped me find what suited me.”

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Posted 4 years ago

Hi Eilidh, thanks for your review! We're glad you've had a good experience with IOLLA and hope you love your new glasses.

Posted 4 years ago

“Very simple, all-encompassing and helpful friendly staff. Would recommend!”

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Posted 4 years ago

Hi Fraser, thanks for your review! We're glad you've had a good experience with IOLLA and thanks for the recommendation.

Posted 4 years ago

“whar a great experience just go what I needed no bother”

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Posted 4 years ago

Hi Michael, thanks for your review! We're glad you've had a good experience with IOLLA.

Posted 4 years ago

“Really funky prescription sunglasses. Great value for money. Will use Iolla for all my glasses from now on.”

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Posted 4 years ago

Hi Jennifer thanks for your review! We're glad you like your new glasses and had a good experience with IOLLA.

Posted 4 years ago

“Excellent value for money and friendly service”

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Posted 4 years ago

Hi Janie, thanks for your review. We're glad you've had a good experience with IOLLA!

Posted 4 years ago

“Easy, simple to understand and quality glasses cheaper than established opticians. Delighted with my specs.”

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Posted 4 years ago

Hi David, thanks for your review. We're happy you've had a good experience with IOLLA and glad you like your new glasses!

Posted 4 years ago

“Great service great price. thanks”

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Posted 4 years ago

Hi Evelyn, thanks for your review. We're glad you've had a good experience with IOLLA!

Posted 4 years ago

“The service is first class!”

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Posted 4 years ago

Hi Isabelle, thanks for your review. We're glad you've had a good experience with IOLLA!

Posted 4 years ago

“Fabulous service from start to finish. Staff so informative and helpful.”

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Posted 4 years ago

Hi Louisina, thanks for your review. We're glad you've had a good experience with IOLLA and our staff!

Posted 4 years ago

“Fast service, got exactly what I wanted and just love my prescription sunglasses.”

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Posted 4 years ago

Hi Angela, thanks for your review. We're glad you've had a good experience with IOLLA and that you love your new sunglasses!

Posted 4 years ago

“Friendly staff. Nice spacious shop.”

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Posted 4 years ago

Hi Irene, thanks for your review. Glad you had a great in-store experience!

Posted 4 years ago

“I love it 👌”

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Posted 4 years ago

Hi Heidi, thanks for your review. We're glad you love your new frames!

Posted 4 years ago

IOLLA is rated 4.9 based on 5,074 reviews