IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my third time ordering glasses from Iolla. As ever, great friendly service, stylish frames & delivery to my door.”

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Posted 4 years ago

Hi Josephine, thanks for your review! Happy to hear you've had a good experience with IOLLA again 🤓

Posted 4 years ago

“Gorgeous colour and comfy shape!”

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Posted 4 years ago

Hi Alice, thanks for your review! Happy to hear that you love your new IOLLA glasses 🤓

Posted 4 years ago

“Excellent glasses. Very good customer service.”

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Posted 4 years ago

Hi Remi, thanks for your review! Happy to hear you've had a good experience with IOLLA and that you love your new glasses 🤓

Posted 4 years ago

“Very easy online order process and so happy with my new prescription sunglasses.”

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Posted 4 years ago

Hi Aileen, thanks for your review! Happy to hear you've had a good experience with IOLLA and that you love your new sunglasses 😎

Posted 4 years ago

“I bought my first pair of prescription sunglasses from IOLLA and it’s such a game changer! I’m super happy with the glasses and the service was fantastic as well. Highly recommend buying from IOLLA!”

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Posted 4 years ago

Hi Svenja, thanks for your review! Happy to hear you've had a good experience with IOLLA and that you love your new glasses 🤓

Posted 4 years ago

“Order placed and glasses received as per website. Can’t ask for anything else”

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Posted 4 years ago

Hi Isla, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 4 years ago

“Excellent customer service and hassle free. Order completed and glasses received through tracked postal delivery within 7 days.”

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Posted 4 years ago

Hi Jim, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 4 years ago

“Shopping with Iolla was a enjoyable experience. The staff were very helpful.”

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Posted 4 years ago

Hi Joan, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 4 years ago

“Great selection of glasses and very friendly and helpful staff.”

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Posted 4 years ago

Hi Anna, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 4 years ago

“Friendly service, nice range of frames, sensible price, efficient delivery. Delighted with IOLLA.”

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Posted 4 years ago

Hi Gordon, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 4 years ago

“Good service. Efficient and friendly.”

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Posted 4 years ago

Hi Tom, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 4 years ago

“The staff in the shop were lovely and approachable. I thoroughly am pleased with the service from picking out my frames to getting them delivered too”

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Posted 4 years ago

Hi Katie, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 4 years ago

“Fantastic and responsive service, my glasses are perfect 👍”

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Posted 4 years ago

Hi Melody, thanks for your review! Happy to hear you've had a good experience with IOLLA and that you love your new glasses 🤓

Posted 4 years ago

“Love the design of my glasses and awesome prices! I will be buying again soon. Thanks 😊”

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Posted 4 years ago

Hi Lucas, thanks for your review! Happy to hear you've had a good experience with IOLLA and that you love your new sunglasses 😎

Posted 4 years ago

“Very happy with my varifocal sunglasses . Service from Iolla first rate”

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Posted 4 years ago

Hi Christine, thanks for your review! Happy to hear you've had a good experience with IOLLA and that you love your new glasses 🤓

Posted 4 years ago

“This the second pair of glasses that I have bought from IOLLA, sunglasses this time. Both times, excellent choice, cool modern styles, excellent service!”

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Posted 4 years ago

Hi Elspeth, thanks for your review! Happy to hear you've had a good experience with IOLLA and that you love your new sunglasses.

Posted 4 years ago

“Difficult to beat on price and service. I had to return three times to get my spectacles adjusted. It was suggested that small adjustments were advised rather than large ones. This gave the wearer time to get used to any changes and allow for further adjustments if required. A decision I happen to agree with.”

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Posted 4 years ago

Hi John, thanks for your review! Happy to hear you've had a good experience with IOLLA and that we were able to help you out with your adjustments.

Posted 4 years ago

“Thank you for a brilliant fuss free service.”

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Posted 4 years ago

Hi Morag, thanks for your review! Happy to hear you've had a good experience with IOLLA.

Posted 4 years ago

“Glasses are fantastic quality and the service I received in store was brilliant.”

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Posted 4 years ago

Hi Michael, thanks for your review! We're glad you've had a good experience with IOLLA and that you love your new glasses.

Posted 4 years ago

“Great glasses and always such friendly, helpful service.”

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Posted 4 years ago

Hi Sarah, thanks for your review! We're glad you've had a good experience with IOLLA and that you love your new glasses.

Posted 4 years ago

IOLLA is rated 4.9 based on 5,074 reviews