IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly helpful Informative”

Helpful Report

Posted 3 years ago

Hi Hazel, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 3 years ago

“Great service - vibrant staff Helpful knowledgable but not pushy Lovely shop”

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Posted 3 years ago

Hi Laura, thanks for your review! We're happy to hear you've had a great experience with our IOLLA staff 🤓

Posted 3 years ago

“Great experience at IOLLA. Staff very friendly and helpful.Fab selection of frames to choose from so bought 2 pairs. Quality of lenses (and thinning down as I have quite a strong prescription) are excellent. Very happy with service all round.”

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Posted 3 years ago

Hi Elaine, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 3 years ago

“Wonderful staff, great selection & competitively priced glasses”

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Posted 3 years ago

Hi Tim thanks for your review! Glad you've had a great experience with IOLLA 🤓

Posted 3 years ago

“Really friendly, efficient and helpful. Good service. Pleased with my glasses and will happily come back.”

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Posted 3 years ago

Hi Carol thanks for your review! Glad you've had a good experience with us and that you love your new IOLLA glasses 🤓

Posted 3 years ago

“Absolutely wonderful experience. Staff are so helpful, knowledgeable and friendly, nothing is a problem to them. Skilled at solving problems which I had, but has been solved satisfactorily. Brilliant Company. Iolla all the way!!!”

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Posted 3 years ago

Hi Hazel thanks for your review! Glad you've had a great experience with our customer service team and that we were able to resolve the issue for you 🤓

Posted 3 years ago

“Love my sunglasses!”

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Posted 3 years ago

Hi Jenna thanks for your review! Glad you love your new IOLLA sunglasses 😎

Posted 3 years ago

“I was very impressed with the quality of service I received in-store in Edinburgh. I have recommended Iolla to several friends already - they did exactly what they said they would do, efficiently and pleasantly. Thank you!”

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Posted 3 years ago

Hi Grace thanks for your review and for recommending us! Glad you've had a great customer service experience at our Edinburgh store 🤓

Posted 3 years ago

“Stunning .”

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Posted 3 years ago

Hi Rosemary, thanks for your review! Glad you love your new IOLLA glasses 🤓

Posted 3 years ago

“Excellent service as usual”

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Posted 3 years ago

Hi Jim thanks for your review! Glad you've had another good experience with IOLLA 🤓

Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

Hi Mark thanks for your review! Glad you've had a good service experience with IOLLA 🤓

Posted 3 years ago

“Absolutely love my sunglasses, they look so good and I love the colour. Will definitely be buying from Iolla again”

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Posted 3 years ago

Hi Steve thanks for your review and for posting a photo! Glad you love your new IOLLA frames, they look great on you! 😎

Posted 3 years ago

“Fantastic service in the shops but particularly online”

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Posted 3 years ago

Hi Philippa thanks for your review! Glad you've had a great experience with our customer service teams 🤓

Posted 3 years ago

“Dropped in the Edingburgh branch to order my first pair from iolla after being recommended by a friend. Excellent service and quality glasses, the process was quick and painless and the new pair arrived about a week and a half later. I will definitely be back to order more in the future and would highly recommend them.”

Helpful Report

Posted 3 years ago

Hi Cymon thanks for your review and recommendation! Glad to hear about your great experience at our Edinburgh store and that you love your new frames 🤓

Posted 3 years ago

“IOLLA in Glasgow - the girls were fab and so so friendly! Doggy accommodating too! Will be back again”

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Posted 3 years ago

Hi Jenna thanks for your review! Glad you've had a good experience in one of our Glasgow stores and we're always happy to see your doggo friends 🤓🐶

Posted 3 years ago

“Great selection of frames at a great price. Friendly, helpful staff at The St James Quarter store.”

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Posted 3 years ago

Hi David thanks for your review! Glad you've had a good experience at our St James Quarter store and that you love our frames 🤓

Posted 3 years ago

“Great range of frames and excellent, friendly service. Loving my new specs 😀”

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Posted 3 years ago

Hi Mhairi thanks for your review! Glad you've had a great customer service experience with IOLLA and that you love your new frames 🤓

Posted 3 years ago

“Welcoming great positive experience, so easy, great choice of specs. I will be back👍🤓”

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Posted 3 years ago

Hi Jim thanks for your review! Glad you've had a great experience with IOLLA 🤓

Posted 3 years ago

“Very impressed by customer service and attention to detail. Delighted with my new glasses and would definitely recommend a visit.”

Helpful Report

Posted 3 years ago

Hi Ameed, thanks for your review! Glad you've had a good customer service experience with us and that you love your new IOLLA glasses 🤓

Posted 3 years ago

“I was very pleased with all aspects of service afforded me by the staff at IOLLA Glasgow.”

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Posted 3 years ago

Hi Matthew thanks for your review! Glad you've had a good service experience at our Glasgow store 🤓

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews