IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at iolla Finnieston were excellent and glasses arrived at time stated would thoroughly recommend them love my glasses”

Helpful Report

Posted 3 years ago

Hi Rosemary, thanks for your review! We're happy to hear you've had a great experience with the staff at our Finnieston store and that you love your new IOLLA glasses 🤓

Posted 3 years ago

“Saw the glasses on a visit, couldn't get them out of my head or find anything as good so bought them next time I was up. Everything about the experience was great from the staff who were brilliantly helpful and laughed at my 'jokes' to the packaging when they arrived early. Excellent glasses beautifully designed detailed and made.”

Helpful Report

Posted 3 years ago

Hi Simon, thanks for your review! We're happy to hear you've had a great experience with our IOLLA staff and that you love your new glasses 🤓

Posted 3 years ago

“Great choice of prescription sunglasses. Very helpful and knowledgeable staff. Will definitely buy from Iolla again.”

Helpful Report

Posted 3 years ago

Hi Deidre, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love our range of sunglasses 😎

Posted 3 years ago

“It is always a pleasure to visit your showroom in West George Street as the staff are so friendly and helpful. I have been buying my varifocal glasses from Iolla for the past 4 or 5 years now and have never been disappointed I would not go anywhere else now and have recommended you to my sister who now gets her glasses from you too.”

Helpful Report

Posted 3 years ago

Hi Carol, thanks for your review! We're happy to hear you've had a great experience with our staff at the West George st IOLLA store and that you love your varifocal glasses 🤓

Posted 3 years ago

“Great product, great service!”

Helpful Report

Posted 3 years ago

Hi Lorcan, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 3 years ago

“Excellent service and affordable prices. My first purchase there, but not the last!”

Helpful Report

Posted 3 years ago

Hi Ian, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 3 years ago

“Wonderful specs!”

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Posted 3 years ago

Hi Rory, thanks for your review! We're happy to hear you love our glasses 🤓

Posted 3 years ago

“I accompanied my friend to give an opinion on her glasses choice. No purchase plans whatsoever. I succumbed to temptation and bought not 1 but 2 pairs of fabulous glasses. What a fantastic experience from the moment I walked into the shop to the minute my stylish specs arrived. Spec(tacular) service!!”

Helpful Report

Posted 3 years ago

Hi Jan, thanks for your review! We're happy to hear you've had a great service experience with IOLLA and that you love your new glasses 🤓

Posted 3 years ago

“The staff in the Edinburgh branch, were so helpful, polite and friendly. It was my first time, and I was so impressed with the layout of the shop. I was only looking to start with, but, due to the staff services, I was able to find what I wanted and placed the order.”

Helpful Report

Posted 3 years ago

Hi Alison, thanks for your review! We're happy to hear you've had a great experience in our St James Quarter IOLLA store 🤓

Posted 3 years ago

“Brilliant service, quick and helpful, and I love my glasses. Very good value.”

Helpful Report

Posted 3 years ago

Hi Fiona, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 3 years ago

“Superb service. Will continue to use.”

Helpful Report

Posted 3 years ago

Hi Rory, thanks for your review! We're happy to hear you've had a great service experience with IOLLA 🤓

Posted 3 years ago

“Iolla was recommended to me by a friend so I decided to visit the store in West George ST, Glasgow. The range of frames, the price point for glasses as well as sunglasses plus really helpful and knowledgeable service made it a pleasure to buy a new pair of reading glasses. The frames were posted out direct to my house and it was a really seamless process. I would not hesitate to recommend Iolla.”

Helpful Report

Posted 3 years ago

Hi Elaine, thanks for your review! We're happy to hear you've had a great experience with IOLLA and appreciate the recommendation 🤓

Posted 3 years ago

“Fantastic service and really pleased with quality of prescription sunglasses. Prompt delivery.”

Helpful Report

Posted 3 years ago

Hi Kirstin, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 3 years ago

“The best, refunded my glasses which due to an unexpected eye condition I couldn’t use with that prescription… My fault… Iolla… the very best customer satisfaction, appreciated & as soon as my eyes are sorted I will be back…”

Helpful Report

Posted 3 years ago

Hi Dian, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that we were able to sort that out for you 🤓

Posted 3 years ago

“Great customer service, approachable staff and swift delivery.”

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Posted 3 years ago

Hi Mary, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 3 years ago

“I purchased 2 pairs of specs for less than my what I usually pay for one. Such a pleasant experience. Loads of very stylish specs to choose from. Im so pleased with my choices.The staff could not be more helpful. Will definitely be back....”

Helpful Report

Posted 3 years ago

Hi Mary, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses 🤓

Posted 3 years ago

“Excellent service and a quality product and just such great value for money. So impressed 😁👏”

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Posted 3 years ago

Hi Joyce, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses! 🤓

Posted 3 years ago

“Just fab, love my new glasses but really love the new fold clip ons. I already had the clip on with my last glasses but now that they fold so much easier to pop in my bag when the sun disappears!”

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Posted 3 years ago

Hi Angela, thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new glasses and your clip ons! 😎

Posted 3 years ago

“Good range of choice and value for £.”

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Posted 3 years ago

Hi Alan, thanks for your review! We're happy to hear you've had a good experience with IOLLA 🤓

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi John, thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews