IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were lovely and friendly. Glasses are fab and delivery was quick as well!”

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Posted 4 years ago

Thank you for the lovely review Zoe!

Posted 4 years ago

“Cool, stylish choice of frames, honest pricing and friendly, professional staff. I enjoyed shopping for frames at IOLLA and am really enjoying my new glasses. An absolute steal at £75. Am recommending to all my friends!”

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Posted 4 years ago

Hi Margarita, thank you so much for taking the time to write us such a lovely review. We will look forward to seeing you (and your friends) next time!

Posted 4 years ago

“Very friendly customer service. Fantastic glasses, I'm delighted with them. Can't wait to get my next pair.”

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Posted 4 years ago

Hi Liz, thank you so much for the lovely review! Great choice with the Doyle, have fun choosing your next pair.

Posted 4 years ago

“Brilliant glasses at a great price”

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Posted 4 years ago

Thank you for the great review Fiona!

Posted 4 years ago

“Excellent selection, great retail experience. Attentive staff.”

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Posted 4 years ago

Thanks for taking the time to leave us a lovey review John!

Posted 4 years ago

“Excellent service - prompt and professional. Very helpful and friendly staff”

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Posted 4 years ago

Thank you for the lovely review Andrew!

Posted 4 years ago

“This was my fourth pair of glasses from Iolla. Excellent service as usual.”

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Posted 4 years ago

Thank you for your review Maureen! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Fantastic quality glasses and really great service. Looking forward to new designs in the coming years. Will be buying again.”

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Posted 4 years ago

Thank you for your review Ryan! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“excellent service initially within Glasgow store and subsequently when ordering online”

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Posted 4 years ago

Thank you for your review Iain! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Excellent service, and great value for money, thank you!”

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Posted 4 years ago

Thank you for your review Lorraine! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Excellent service & product - thank you!”

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Posted 4 years ago

Thank you for your review Karen! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“I love my new specs! Easy to order, lots of choice, amazing price- they arrived perfect! Thank you 😊”

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Posted 4 years ago

Thank you for your review Ruth! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Fantastic!”

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Posted 4 years ago

Thank you for your review Martin! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“I love iolla’s high standard of care and service, and of course the affordable but unique frames!!”

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Posted 4 years ago

Thank you for your review Katerina! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Excellent all round. Many thanks”

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Posted 4 years ago

Thank you for your review Athena! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Great Service and great Specs”

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Posted 4 years ago

Thank you for your review Ross! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Great frames, great service, reasonable price. Delighted repeat customer.”

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Posted 4 years ago

Thank you Rodger for taking the time to write us a lovely review! We are thrilled to hear that you are a delighted repeat customer.

Posted 4 years ago

“Such an easy service to use. Very happy with quality of frames and lenses.”

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Posted 4 years ago

Thank you for the lovely review Catherine!

Posted 4 years ago

“Great choice, service and price for prescription glasses, I have a high prescription and usually pay to have my lenses thinned but this comes included with iolla. This makes buying glasses so much more affordable.”

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Posted 4 years ago

Hi Kristen, thank you for taking the time to write us a lovely review!

Posted 4 years ago

“Great experience of choosing my glasses in the shop despite covid restrictions. Staff were very friendly and helpful but also let me browse the collection at my leisure which I appreciated. Staff also had good knowledge of what frame would best suit my prescription. Great prices and great frames.”

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Posted 4 years ago

IOLLA is rated 4.9 based on 5,074 reviews