IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

Write Your review

Tell us how IOLLA made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my frames. Service was great”

Helpful Report

Posted 4 years ago

Thank you for your review Louise! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“efficient quick and so much cheaper”

Helpful Report

Posted 4 years ago

Thank you for your review Richard! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Really friendly and super service”

Helpful Report

Posted 4 years ago

Thank you for your review Margot! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Loving my new IOLLA uy car glasses. Made it easy, quick and efficient. Had to buy a car to match them.”

Helpful Report

Posted 4 years ago

We're so happy to hear you love your new glasses - Looking great in your IOLLAs (and matching car!)

Posted 4 years ago

“The service was excellent, I received great follow up for questions I had and their experts helped correct a couple of mistakes I'd made with my order. I've already recommended this service to friends and family.”

Helpful Report

Posted 4 years ago

Thank you for the great review Stewart! We are so happy to hear that you enjoyed your experience with IOLLA and that you have already recommened us to friends and family.

Posted 4 years ago

“Great value, huge selection, great service”

Helpful Report

Posted 4 years ago

Thanky for the review Caitlin 🤓

Posted 4 years ago

“In the beginning, I wasn't sure how to buy online prescription glasses but the instructions on the website are so clear and easy to follow. Its perfectly fit and I love it so unique and very good quality defe I will buy another design very soon.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this great review. We are thrilled to hear that you enjoyed your experience with IOLLA!

Posted 4 years ago

“So easy to use. Now they have my varifocal prescription on file, I simply call, order and pay for new glasses and they arrive 😀”

Helpful Report

Posted 4 years ago

Thank you for the great review Emma! 🤓

Posted 4 years ago

“Fantastic service: got my measurements taken instore at the Edinburgh St James’ branch and was sent a link to upload my prescription quickly and easily. My glasses came soon after — and I love them!”

Helpful Report

Posted 4 years ago

Thank you for the lovely review Fiona! It is great to hear that you have enjoyed your experience with IOLLA!

Posted 4 years ago

“Recommended by my daughter and found the service I received first class. Glasses are of good quality and excellent value for money”

Helpful Report

Posted 4 years ago

Thank you for the review Gordon! It is great to hear that you you have enjoyed your first experience with IOLLA!

Posted 4 years ago

“Very friendly and helpful staff, lots of stylish frame options available at a very reasonable price point”

Helpful Report

Posted 4 years ago

Thank you for the lovely review Emily!

Posted 4 years ago

“Big fan of Iolla. The service is effortless”

Helpful Report

Posted 4 years ago

Thank you for the review Keith! Looks like you made an excellent choice 🤓

Posted 4 years ago

“had a fab experience, great selection of frames & helpful, friendly staff.”

Helpful Report

Posted 4 years ago

Thank you for the review Stefania. Great to hear that you enjoyed your experience with IOLLA!

Posted 4 years ago

“Iolla’s glasses are great and really reasonably priced. On top of this the customer service is excellent - I recently had an issue when my glasses were re-lensed with an old prescription by mistake, and the Iolla team got the correct lenses installed and posted the glasses back to me free of charge and very quickly. Would definitely recommend Iolla.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this lovely review Max. It is great to hear that you have enjoyed your experience with IOLLA and that you would recommend us to others. We look forward to seeing you again nect time 🤓

Posted 4 years ago

“Very easy straightforward service with great help and advice choosing my new frames”

Helpful Report

Posted 4 years ago

Thank you for the lovely review Lisa!

Posted 4 years ago

“Excellent staff, very helpful”

Helpful Report

Posted 4 years ago

Great to hear that you enjoyed your experience with IOLLA!

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

Thanks for the review Evgenia!

Posted 4 years ago

“I was very pleased to be able to get my strong prescription with no bother. Service was excellent! X”

Helpful Report

Posted 4 years ago

Thank you for the review Christine! 🤓

Posted 4 years ago

“Fab service - the item I wanted was not in stock but received it three days later. Lovely, helpful staff in store. Will definitely be back and already recommended to friends!”

Helpful Report

Posted 4 years ago

Thank you for the fab review Sunniva!

Posted 4 years ago

“Great service in store, very efficient and good customer service. Online service great too, will definitely be back 😀”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this great review Tracy! See you again next time.

Posted 4 years ago

IOLLA is rated 4.9 based on 5,074 reviews