IOLLA Reviews

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Delivery

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Returns

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Customer Service

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About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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How do I contact IOLLA?

Helpful Report

(1 year ago)

You can contact IOLLA by Live Chat, Email and Telephone.

Helpful Report

(1 year ago)

98.19%

Industry Average

“ Very helpful service in store (Edinburgh) and a really easy to use website with lots of choice. I love my new glasses and will be back to get sunglasses soon. ”

- Niall Oddy

“ Friendly, helpful and professional service. Great choice of frames and very reasonable prices. Can highly recommend. ”

- Eileen Spence

“ I’ve been using IOLLA since 2018 and keep coming back. Love everything about them. Fantastic styles consistently. Staff are extra lovely too! I’ve had 3 pairs of glasses plus sunglasses with IOLLA and used their refresh service once. Every order has went smoothly without issue. My family bought me a gift voucher recently which I think is a brilliant idea! ”

- Chloe Davers

IOLLA Reviews

About IOLLA:

Customer Service - Good