IOLLA Reviews

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Returns

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Customer Service

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About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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How quickly does IOLLA resolve customer queries?

Helpful Report

(1 year ago)

Greater than 62% of reviewers feedback is IOLLA resolves customer queries within an hour.

Helpful Report

(1 year ago)

98.19%

Industry Average

“ Absolutely brilliant service at Iola Manchester. ”

- Nigel Dunbar

“ Wonderful service for new glasses and refresh. Quick, efficient, great customer service and brilliant products. I think the pricing is also brilliant and love the message & ethics. Thanks again IOLLA! ”

- Abby Bradley

“ I've now got 3 pairs of IOLLA specs. They are a great service and the specs are top quality. I'm very rough on glasses. I'm a gardener and have used my prescription sun glasses all summer. I've dropped them many times and not a mark on them. Very well made glasses. Highly recommend. ”

- John Colquhoun

IOLLA Reviews

About IOLLA:

Customer Service - Good