Irish Ferries Reviews

Name: Irish Ferries
Address: Irish Ferries, P.0. Box 19, Alexandra Road, Dublin
Rating: 1.27

1.3 Rating 11 Reviews

0 %

of reviewers recommend Irish Ferries

Company Reviews

Questions

Info

About Irish Ferries:

Irish Ferries operate ferries between Ireland & the UK and a car ferry between Ireland & France. Book a cheap ferry at our official site & save on fares and routes such as Holyhead to Dublin. The Ferries division of the Irish Continental Group comprises of Irish Ferries, the leading ferry operator to and from the Republic of Ireland, and the Group’s ship chartering activities.

Visit Website

Phone:

0818 300 400

Email:

info@irishferries.com

Location:

Irish Ferries, P.0. Box 19, Alexandra Road
Dublin
1

Write Your review

Tell us how Irish Ferries made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Irish Ferries 1 star review on 20th September 2022

Kamal

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a dreadful experience from start to finish Holyhead to Dublin they made an absolute balls of the loading and unloading of the boat, I had cabin booked so priority boarding and unboarding, nah not with Irish ferries . Was hungry so went to food hall for bite to eat was given 2 slices of turkey that was as dry as a camels mouth with chips to be charged £17 for that delight then for to be woken an hour before docking to accommodate the cleaners 😡😡😡”

Helpful Report

Posted 1 year ago

“The worst ferry ever Do not book Irish ferries Use P&O or DFDS”

Helpful Report

Posted 9 months ago

“Don’t bother, book Stena..these boats are rubbish. Trust me for the extra £20 you’ll thank me..awful manky boats”

Helpful Report

Posted 1 year ago

“run and avoid rip off”

Helpful Report

Posted 1 year ago

“They are an absolute cheating ferry company. Please AVOID, AVOID and AVOID. We as family paid double of the ticket to cross early but massively delayed and not offering even a partial refund. Reference: 30749859”

Helpful Report

Posted 1 year ago

“No communication at all. We were late for check in and missed ferry. Spent four days TRYING to contact Irish Ferries about return journey. No answer to ANY of my over 14 calls,total time waisted on phone 5 hours, longest on hold in on call without answer 49 minutes. 5 emails sent to three email address no return email at all. Total money lost _ every penny. Could not change ticket online even though we tried”

Helpful Report

Posted 1 year ago

“I had a problem with my booking and it was an absolute nightmare to resolve it. I have been given wrong phonenumbers, emails were continually not being replied to and after being on hold for hours most the staff didn't know what to do half the time... so, costumer service was so bad. On board they make very sure your trip is uncomfortable when you don't book a hut and you have to pay a fortune for absolutely everything..... Not happy at all about my experience, do not recommend.”

Helpful Report

Posted 1 year ago

“Average experience. I changed my return date and got charged £40 for the pleasure plus the premium rate call. Should have been £20 according to the website. The day I changed it to was not full on the boat. It was pretty empty so no excuse for this. Also I had a veggie curry on the return crossing. Well it was runny curry sauce with a third of a pepper thrown in, which is strictly a fruit, so not even vegetable curry. Served with a smile though. Or was it a smirk. Also noted a group of people thieving drinks from the lorry drivers lounge, which went unchallenged by the staff. €3.75 for a coffee for honest passengers but free to those who have no scruples.”

Helpful Report

Posted 6 years ago

Irish Ferries is rated 1.3 based on 11 reviews