iRugs UK Reviews

Name: iRugs UK
Rating: 1.73

1.7 Rating 77 Reviews

18 %

of reviewers recommend iRugs UK

Company Reviews

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Metrics

1.7

Based on 77 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Email, Telephone

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iRugs UK 1 star review on 14th October 2022

Anonymous

iRugs UK 1 star review on 1st August 2022

S Kellaway

iRugs UK 1 star review on 14th April 2022

Anonymous

Susan Sober

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received my rug absolutely gorgeous thrilled to bits definitely would buy from them again”

Helpful Report

Posted 5 months ago

“They fullfild what They promis Best bey”

Helpful Report

Posted 9 months ago

“I have bought two very large rugs from this company and once the creases had dropped out have been delighted. They have lasted well and colours were just as advertised. So surprised to read the negative reviews. Am wondering if the company has been taken over? I am now about to order some more as have moved house.”

Helpful Report

Posted 1 year ago

“5 days . Exactly as expected. 2 runners. 1 very large rug . All settled in place very quickly. Excellent service , price , tracking and delivery. Delighted customer. Ten out of ten !🥰👌”

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Posted 2 years ago

“I had no issues whatsoever with the company or the rug. It came in 5 days, tracked all the way. Looks exactly like the pictures online. Ridiculously reasonable price too! People complained about creasing etc, saying it hadn't flattened after 3weeks. I put mine down with a couple of heavy books on each corner and steamed it - looked perfect after 24 hours.”

Helpful Report

Posted 2 years ago

“The rug I bought is stunning- even lovelier than it looked in the website. It's a chindi ragrug style. Delivery was expected to take over a week, but it arrived within 3 days! I was hesitant to try an unknown company, but am really happy with the rug and delivery.”

Helpful Report

Posted 3 years ago

“Absolutely outstanding service I received from this company. I was quite disappointed when I got a rug delivered which was different to the one I originally ordered, don't get me wrong the quality of it was excellent but it wasn't the one I wanted. Decided to send an email and made a quick phone call to the firm. I was ready to send it back and wait for the proper one. A lady on the phone was very professional and understanding , apologised for the mistake. She said that the proper rug will be sent out immediately and to my very surprise she offered me to keep the wrong one as well. I just received the good rug five minutes ago it is brilliant quality, looks even better than on the photo, I will definitely use this company next time and recommend it to everyone”

Helpful Report

Posted 3 years ago

“Well I love my rug-I ordered in knowledge I’d have to pay return postage as stated on website and on reviews so planned to sell on an auction site if I didn’t like it but I love it-not wool but still looks expensive-velvety look and easy to clean so for me with new puppy is ideal-opted for a vintage faded style as these don’t look so bad not been wool-mine looks ace!~shipping no probs and free from US to Uk-delivered in under a week-will definitely buy again from irugs-🙂”

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Posted 4 years ago

“My rug is exactly as shown on the website. Lovely quality. I couldn’t be happier. The delivery was very quick especially considering it came from the USA.”

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Posted 5 years ago

“I have just purchased my 1st rug from this company, and it won't be the last ! Excellent company to deal with, delivery was prompt and the rug is exactly as described, well packaged and of excellent quality. So pleased I found this web sight.”

Helpful Report

Posted 5 years ago

“I ordered a rug on Sunday and it arrived on the following Wednesday. I had read reviews saying it was difficult to return items as items are shipped from abroad so I knew that I would be keeping the rug whether I liked it or not. I neednt have worried - it was exactly as per the photo, exactly as per the video and really good quality for £69.”

Helpful Report

Posted 6 years ago

“Bought a rug from the sale and only after I ordered I realised it was shipping from USA, I was very pleasantly surprised when the rug arrived 3 days later. All taxes / import charges are paid by iRugs so no additional charges. Rug was as perfect.”

Helpful Report

Posted 6 years ago

iRugs UK is rated 1.7 based on 77 reviews