Island Vape UK Reviews

Name: Island Vape UK
Rating: 4.93

4.9 Rating 3,340 Reviews

99 %

of reviewers recommend Island Vape UK

4.9

Based on 3,340 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 637149

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Island Vape UK 5 star review on 5th September 2025

Chimpy (jen) 🦧🦍🦧 Kinnear

Island Vape UK 5 star review on 5th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been using this shop a few years now never had a problem”

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Posted 7 months ago

“Very friendly and very customer friendly!”

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Posted 7 months ago

“Walked into the shop and asked for juice made by a certain company. They didnt have the actual juice I wanted but showed me different juices made by the same company. It turned out to be cheaper than the ones I usually get from a different shop and the juice was just as nice. All in all I will definitely be going back to Island Vape.”

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Posted 7 months ago

“Polite helpful and knowledgeable Saved money on their recommendation and get 3 times the vapes Very pleased and will deffo be using them in future Thanks”

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Posted 7 months ago

“Always use Island vape. So much choice and never had bad service, they always take time to work out what I need which I appreciate.”

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Posted 7 months ago

“Very helpful and freindly”

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Posted 7 months ago

“The staff are always so helpful 😊”

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Posted 8 months ago

“Always friendly and knowledgeable.”

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Posted 8 months ago

“The best vape shop”

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Posted 8 months ago

“Excellent service, always have what I nees”

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Posted 8 months ago

“very good”

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Posted 8 months ago

“I get what I ordered and delivered safe and in time ,thank you so much”

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Posted 8 months ago

“Very polite from start to finish, staff are a credit to the company”

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Posted 8 months ago

“I am not satisfied with last few purchasing time. I feel like they are not happy to serve us or if i ask any doubts regarding the product they act like hurry berry. But i was really happy with a man when i went there for purchase on first time he is really happy to answer for all quiries. One more thing that the point redeem policy also not convenient because first time they told we can redeem it when i reach 100 points but now they are tellings us i need to purchase the same package till 100 points then only i can redeem it.now Iam looking for another shop to buy liquid and pods.”

Helpful Report

Posted 8 months ago

Hi Anas, Thank you for taking the time to leave a review. I'm really sorry to hear that you feel your recent experience didn’t meet expectations. We take great pride in offering a welcoming environment and approachable customer service, so we're pleased to hear your initial visits were positive. We’ll be reviewing your previous transactions and will ensure that any necessary feedback is passed on to the team. Regarding your loyalty points, I’ve checked your account and can confirm that after your most recent purchase, you now have 108 points available. This qualifies you for a £5 voucher, which can be used on orders where the total value is at least double the voucher amount (in this case, £10). Prior to your last purchase, there weren’t quite enough points to redeem a reward. If you’d like to discuss anything in more detail, please feel free to reach out to us at contact@islandvapeuk.com. We really do hope to see you again soon and have the chance to turn your experience around. Best regards,

Posted 8 months ago

“The guys at Island Vape are always friendly and helpful I never use any other supplier or store Island vape 5*”

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Posted 8 months ago

“Nice staff very helpful”

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Posted 8 months ago

“Very helpful good variety of juices and vapes”

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Posted 8 months ago

“Knowledgeable,polite,helpful staff Very large selection of juices to choose from”

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Posted 8 months ago

“Always great service will happily recommend to others”

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Posted 8 months ago

“Has everything you need. Friendly and helpful staff”

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Posted 8 months ago

Island Vape UK is rated 4.9 based on 3,340 reviews