IT Devices Reviews

Name: IT Devices
Address: 7172 Regional Street, Dublin
Rating: 4.10

4.1 Rating 20 Reviews

75 %

of reviewers recommend IT Devices

Company Reviews

Questions

Metrics

4.1

Based on 20 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

866-585-5130

Email:

ron@itdevicesonline.com

Location:

7172 Regional Street
Dublin
94568

Write Your review

Tell us how IT Devices made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is not professional at all. They advertised a monitor online (through Amazon) but did not actually have the item in stock. When I purchased, it was expected to arrive Aug 12..... today is Aug 13 and it has not shipped. They are trying to locate a monitor to send to me and have no lead time info to give. When I called last week about my order the representatives sounded like they were sitting right beside each other handing the phone off and eventually stopped answering the phone for me. The first purchase I made with them was difficult also. I had to keep calling them back for an invoice and was still sent the wrong invoice twice. I was even told to call back multiple times because the office wasn't actually open until 9am "over here" although they answered the phone. Seems like they are only interested in the sales part of the business, not quality/professional customer service.”

Helpful Report

Posted 3 months ago

“Paced an order online. Two days later no confirmation email, nothing. Called 4 times, emailed and post on Facebook: every time they promised to call back in 1 hour. Nobody ever called. Buy from somewhere else, they are scammers!”

Helpful Report

Posted 5 months ago

“Really Impresive”

Helpful Report

Posted 11 months ago

“I mistakenly ordered the wrong tv for our purposes and had to return it to IT Devices on-line. The people there were most helpful and considerate and bent over backwards to streamline the process for me by email and phone. It was very much appreciated at a very hectic and stressful time of year. Thank you again!!”

Helpful Report

Posted 11 months ago

“I just started ordering from IT Devices this year. They are priced competitively and they have been great to work with, including customer serivce for return/replacement. Currently we get hard drives and RAM for our servers for resale. Shah Deher is our goto!”

Helpful Report

Posted 1 year ago

“https://www.reviews.io/company-reviews/store/it-devices”

Helpful Report

Posted 1 year ago

“I paid extra for UPS shipping and it was shipped FedEx. However, the product works great and I’m satisfied with it. The package arrived after the scheduled time by about 1.5 hours.”

Helpful Report

Posted 1 year ago

“Was looking for a star tech docking station. Unfortunately, their website does not show any distinctions in the versions of USB-A vs. USB-C. So I have given the rating of four stars instead of five.”

Helpful Report

Posted 1 year ago

“Its been the best experience of my life working with IT Devices Online. Best Services, Product availability. IT Devices Online is the best choice for IT Products.”

Helpful Report

Posted 1 year ago

“Update. So, I had called and emailed with no response. However, my package did end up coming today. So, the company is still alive lol. Would have been nice though to have some communication so I am not freaking out to whether or not they are legit. Also, the package was supposed to come FedEx and then ended up coming through Amazon. It took exactly 2 weeks for delivery.”

Helpful Report

Posted 2 years ago

“So they took my money, never sent me a tracking number for the package. When I go to call them a couple of weeks later no one answers the phone. They claim to have great reviews but now I’m thinking I have been scammed.”

Helpful Report

Posted 2 years ago

“I would not recommend working with this company as I think they are scammers. They seem eager to help and are quick to get back to you when requesting a quote but once I had to talk to them on the phone I wasn't able to talk to anyone that could speak fluent english and they were in a huge rush to just get my CC # and didn't answer my questions. Finally I sent them my CC information and my bank marked my acct as possible fraud. They even went to the extent of calling me ans saying they had someone on the phone from my bank and I needed to authorize the transaction. After the run around we didn't proceed anything further and went else where for our business.”

Helpful Report

Posted 5 years ago

“It was very easy and I am extremely happy with everything .”

Helpful Report

Posted 7 years ago

“Best customer services delivered as committed. Thank you, IT Devices Save my day and job”

Helpful Report

Posted 7 years ago

“Delivered as committed. Great customer service Thank you”

Helpful Report

Posted 7 years ago

“Great people to work with. Very helpful and can't compete with pricing. I will continue to buy from them, and I can for sure recommend them. Regards. Luis Pinos PE. LEED AP.”

Helpful Report

Posted 8 years ago

“Happy with their services. Sunny is very helpful.”

Helpful Report

Posted 8 years ago

“AAAAA++++++”

Helpful Report

Posted 8 years ago

“Delivered as committed. a very good company to with with.”

Helpful Report

Posted 8 years ago

“Ron Maqsood took care of my last order and I could not be happier. He processed it right away and shipped it out within hours. I received it even sooner than expected. I have been buying from IT Devices for some time now, and they have the best products and service. Ron is always available to answer my questions and take my orders, even during non-business hours! Thanks IT Devices and Ron!!”

Helpful Report

Posted 8 years ago

IT Devices is rated 4.1 based on 20 reviews