“avoid this company like the plague, ordered a drive shaft from them after them confirming the one ordered would fit, it didn't! i contacted them and it took almost three weeks to get them to agree to take it back, returned the shaft to them a month a ago still no refund and no reply to emails, will be claiming money back from our back, shame really as were a very busy garage I thought we would try them but wont be using them again”
“I correctly ordered both Front driveshafts for our Automatic gear boxed Freelander 2. The shaft supplied for the left side was correct and fitted without problem. The shaft supplied for the right side was however wrong. I was asked to return the driveshaft for credit, which I did and I sourced another shaft locally. At the local supplier I was able to compare the Right driveshaft for the auto, next to the one for the manual. This confirmed my suspicions that the shaft supplied by J&R was in fact for a manual car, boxed and labelled as an auto. J&R dispute this and refuse to pay the shipping costs for returning the incorrectly supplied driveshaft. I would not recommend this company and now suspect that if the 3 year warranty was ever tested, this would prove to be impossible to claim on.”
“They are cheap but they have the most incompetent customer service I've ever encountered. Don't trust their answers or advice, it's absolute rubbish. They don't read your emails and they're rude. Buy somewhere else if possible.”
