Jacks Garden Store Reviews

Name: Jacks Garden Store
Address: 3 Tannery HouseTannery Lane, Send
Rating: 4.87

4.9 Rating 659 Reviews

97 %

of reviewers recommend Jacks Garden Store

Company Reviews

Questions

Metrics

4.9

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

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Jacks Garden Store 5 star review on 18th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product arrived on time looks great now that it's up. Will recommend Jacks garden store to others. Thanks”

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Posted 10 years ago

“Very speedy and efficient service , will definitely purchase from Jacks again in the future”

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Posted 10 years ago

“We are very pleased with the garden seat purchased. It arrived promptly and we were kept informed as to the state of our order. Thank you.”

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Posted 10 years ago

“impressed with delivery service and customer care head of customer love is amazing”

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Posted 10 years ago

“Very clear and easy to use website. Fantastic choice. Delivery always arrives within the time frame advised. Any emailed queries dealt with immediately. Service with a smile. We always look at Jack's Garden Store website before any other if we need anything for our garden.”

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Posted 10 years ago

“the garden pond is simple to build, delivery one very big WOW full marks to the jack'sgardens nice letter and fridge magnet would really recommend this company such good manners are most rare these days RegO'Neill”

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Posted 10 years ago

“Very helpful and pleasant staff.”

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Posted 10 years ago

“Excellent service and also a good delivery team.”

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Posted 10 years ago

“Not that gifted using computers and rang my order through. Lady extremely helpful in placing my order which promptly arrived a few days latter. Many thanks...............M. Creedon”

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Posted 10 years ago

“Prompt and friendly service, great product at a fair price. Will definitely use again!”

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Posted 10 years ago

“Fast and efficient delivery. Very good communication from the company regarding delivery /email and phone call! Good quality product that looks more expensive than it is. I would definitely recommend Jacks Garden Store.”

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Posted 10 years ago

“Prompt response to email enquiries and arbour delivered on time. Very efficient service.”

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Posted 10 years ago

“good clear website ; great prices and efficient delivery”

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Posted 10 years ago

“Great set at a great price! Jack's garden store really impressed me with their traditional values; great communication, service and true care about what they do. I was particularly impressed by the after service and extra little gift I was sent. Would highly recommend!”

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Posted 10 years ago

“Very good service from Jack's Garden Store. The seat was bought as a gift for the parents and arrived quickly. Only minor issue was the delivery company ( came direct from manufacturers ) didn't confirm the day that the seat would be delivered as I was expecting them to do. No problem as retired parents were home.”

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Posted 10 years ago

“decent product - quick delivery - easy to communicate with”

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Posted 10 years ago

“A lovely company to use online, we ordered a garden summer house which was delivered within a week of ordering. We were well informed on the delivery at all times. Would highly recommend to anyone thinking of using Jacks Garden Store ( we even received a letter through the post thanking us for our custom, a lovely touch)”

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Posted 10 years ago

“I cant thank Jo enough at JacksGarden Store.. She kept us up to dete with delivery and details and was kind enought to even send us a thoughtful token. You guys are GREAT!!!”

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Posted 10 years ago

“Very good informative website with a wide selection of products and extras. Prompt order confirmation and delivery”

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Posted 10 years ago

“Quick delivery and excellent service”

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Posted 10 years ago

Jacks Garden Store is rated 4.9 based on 659 reviews